Sr. Manager of Content Operations

Sr. Manager Of Content Operations

The Cardinal Health Pharma eCommerce team is looking for a Sr. Manager Of Content Operations to lead the eCommerce content, assets and search efforts for Cardinal Health's web ordering platforms and manage a team of up to six direct reports.

This individual oversees and drives business processes related to all aspects of the product content and assets and on-site search experience across Cardinal Health's eCommerce ordering platforms. This individual is responsible for building our content creation and management processes and utilizing the PIM and DAM configurations to help drive scalable content creation efforts. They will collaborate cross-functionally with our master data management office, product and UX teams, digital marketing teams, sales, and IT partners to develop Cardinal Health's content strategies while delivering eCommerce revenue goals. Individual will have up to six direct reports who will help drive the content creation and search strategies across multiple eCommerce platforms. This person will drive the strategy and build for our multi-platform digital transformation while managing the day-to-day deliverables for content, asset, and search.

Responsibilities

Content Management & Search Experience

• Manages Cardinal Health's eCommerce product catalog that is shared and transmitted to our various ordering platforms. Responsible for catalog accuracy and completeness.
• Utilizes multiple iterations of Cardinal Health's PIM (Product Information Management) system.
• Owns the DAM (Digital Asset Management) system and manages DAM product owner.
• Manages content creation team (copywriting, asset management) identifying and standardizing key content areas to enable scalability of content production efforts across multiple platforms.
• Manages search operations team, ensuring search strategy delivers a best-in-class customer experience while meeting business needs and priorities (navigation, URL and directory structure, on-site SEO).
• Leverages best-in-class tools to measure and evaluate the impact and effectiveness of digital product management and search strategy; ensures the shelves on our various ordering platforms are accurately representing our product assortment, as well as being optimized for search placement / findability and purchase conversion.
• Manages relationships with technology vendor partners supporting content management (solution setup and integration, regular business reviews) and identifies new vendor opportunities and business needs as they emerge.
• Identifies and drives catalog management process improvements with appropriate internal and external stakeholders, and trains relevant teams as need.
• Participates in thought leadership efforts and helps define landscape for healthcare digital catalog shelf management.
• Creates and builds the strategy for our digital transformation, defining milestones, build deliverables and testing for the content, asset, and search team.

eCommerce Partnership

eCommerce Leadership

Qualifications

What is expected of you and others at this level

Anticipated hourly range : $105,100.00 - 151,700.00

Bonus eligible : Yes

Benefits : Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

Application window anticipated to close : 07 / 30 / 2025

The salaried range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity / expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.