Associate Director of Training and Education

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Summary

The University's Office of Institutional Equity (OIE) works to prevent and respond to discrimination and harassment by developing and implementing policies and procedures that address discrimination, harassment, retaliation, gender-based misconduct; permitted and prohibited relationships; and the duty to report and the duty to act, all in accordance with relevant federal, state, and local laws.

The Associate Director of Training and Education reports to the Director of Training and Education.

Responsibilities

Program Development and Facilitation :

• Facilitate conflict resolution processes under OIE policies, including conflict coaching, mediation and restorative approaches such as the circle process.
• Conduct consultations to assess conflict dynamics, better understand participants' needs and goals and maintain quality control of pre-and-post service procedures.
• Assist University partners to improve relationships and communication and address potential changes to policies, processes and structures.
• Work strategically and collaboratively with University constituents, including students, faculty, staff and administrators, to create training content and conflict resolution processes that meet the needs of those constituents, under the supervision of the Director of Training and Education.

Content Creation :

• Write, edit, proofread, and develop layout and design for webpages, fact sheets, informational flyers, and newsletters to complement OIE's training and compliance efforts and to inform the Columbia University community about such efforts.
• Collaborate with divisions across OIE to develop and refine digital content, on-line training modules, educational and promotional materials based on OIE's functions, policies and procedures.
• Translate educational content into accessible, compelling and user-friendly formats, tailored to various audiences.

Other duties as assigned.

Minimum Qualifications

• Bachelor's Degree required, 4-6 yrs of work experience in communications, training development and / or facilitation.
• Excellent interpersonal skills, including demonstrated commitment to carrying out communications work with cultural competence and sensitivity.
• Exceptional verbal and written communication skills, including the ability to take complex concepts and distill them into short, straightforward, digestible content.
• Ability to exercise superior judgment and discretion, as well as maintain integrity and confidences.
• Proficient in Microsoft Office (Excel, Word, PowerPoint and Outlook) and Google's G Suite (Drive, Docs, Sheets, Forms, and Gmail); willing to learn and use new technologies.

Preferred Qualifications

• J.D. or Master's Degree (or equivalent) in Dispute Resolution, Restorative Practices, Organizational Development, Dispute System Design, Social Work or related fields.
• Substantial work experience in mediation, certification or experience in conflict coaching, organizational change or leadership development and / or training in restorative practices.
• Experience developing training and informational materials based on law or policy.
• Experience deploying conflict resolution modalities in compliance with relevant laws and policies (e.g., in the Title VI, Title IX or anti-discrimination space).
• Experience working in higher education.
• Knowledge of issues related to sexual misconduct, discrimination, or discriminatory harassment.
• Experience with Articulate 360, Illustrator, InDesign, Canva, Photoshop, and Adobe Acrobat.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.