Overview
We are looking for individuals to ensure the smooth transition of vehicle ownership from Carvana to our customers. You will be responsible for the administrative aspects of registering our customers' vehicles, including checking documents and completing Registration processes. As an excellent problem solver and communicator, you contribute to a smooth car buying journey. Join our team of Title and Registration Specialists to work in person at our market location.
Join Our Team : Unlock Your Earning Potential Quickly!
Are You Ready To Fast-track Your Career? We offer a competitive starting hourly rate with substantial growth opportunities based on performance. You can boost your earnings within a short timeframe.
Compensation and Benefits
- Starting Pay : $17.00 per hour
- In 6 Months : Earn $1.00+ per hour
- In 12 Months : Earn $2.00+ per hour (+12% annual increase)
- In 24 Months : Earn $4.00+ per hour (+10% annual increase)
Benefits + perks :
Compensation : Competitive, performance-based compensation plus 401(k) with Carvana match, opportunity for overtime during busy seasons, student loan repayment programs and employee stock purchase plan discountHealth & Wellness : 100% company-paid healthcare premiums plus Dental & Vision benefits. Wellness program to support mental, physical and financial health. Pet care savings programTime Off & Work-Life Balance : Generous paid time off (13 days in the first year, increasing to 20 days thereafter) plus 9 company-paid holidays including your birthdayProfessional Development
Extensive internal growth and professional development opportunities including tuition reimbursementOnsite Perks and Exclusive Discounts : Onsite kitchen with snacks & regular team lunches. Discounts from over 700,000 retailers through Access PerksAnd moreTraining
Training (1 week) will be paid at the full-time hourly rate. Time off during training is not permitted to best set you up for success.Proficiency must be demonstrated to graduate training.Schedule
This is a full-time, hourly position. Hours may fluctuate based on business needs. During peak periods (e.g., Tax Season) expect increases in hours; other times may see decreases. Overtime may be required depending on sales volume. Work shifts are after training with hours between 7 : 00 AM and 6 : 00 PM, Monday through Saturday, and may include holidays. Scheduling and shift options are determined by business need.
Shift Options : 5x8 (five days a week, eight hours per day). Other schedules (e.g., 4x10) may be offered based on business need.About The Role
We're looking for passionate, fast learners with strong communication skills and a keen eye for detail. If you are passionate about helping others and enjoy a positive yet challenging work environment, we want you!
Process, finalize and mail out customer registrationsReview customer paperwork for accuracyInteract with state and county licensing departments, including in-person and online document drop-off and pickup; file paperwork with these agencies; coordinate with the local DMVUpdate customer records to ensure data accuracyInteract with team members across various lines of the businessAssist Specialists and other employees with customer follow-upInput, cross-reference, and retrieve data from multiple internal and external databasesMaintain detailed notes within a customer tracking systemOther duties as assignedWhat We Require
1+ years of work experience in an administrative or data entry capacityHigh School Diploma, GED, or equivalentAbility to manage, organize, and reconcile multiple sources of information with accuracyAbility to handle multiple tasks and priorities effectivelyProfessional written and verbal communication skillsTech-savviness : Able to navigate multiple systems, learn new tools, and troubleshootResiliency : Ability and willingness to learn and apply new knowledgeMaintain composure and solve problems during escalated situations with a solution-oriented mindsetCritical thinker with sound judgmentRegular, consistent attendance in office (not remote)Ability to obtain notary qualifications as required by stateAbility to read, write, speak, and understand EnglishNice To Have
Bachelor's degreeInternships or Volunteer ExperienceCertification(s) – willingness to invest in developmentLegal stuff
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities. Duties may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by law. Carvana also prohibits harassment of applicants or employees based on protected categories. Hiring is contingent on verification of minimum qualifications. This role is not eligible for visa sponsorship. Reasonable accommodations may be provided for those with disabilities to perform essential functions.
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