Assistant Property Manager

POSITION SUMMARY :

This is an non-exempt position under the general direction of the Property Manager, who plans, organizes, coordinates, and implements the daily operation of public housing developments within the St. Louis Housing Authority's (SLHA) portfolio. The Assistant Property Manager provides direct on-onsite oversight and coordination to support staff employees. Assists in determining the priorities of daily work assignments, various repair projects, vacancy turnover tasks, leasing and resident certification. Provides supervisory and administrative functions for leasing, resident certification, maintenance, repair, rehabilitation, and cleaning activities for one or multiple public housing developments. Successful performance requires prioritizing work, communicating with tenants as a representative of the SLHA, providing leadership to the public housing staff, and performing semi-skilled / skilled and administrative work in managing public housing complexes.

MINIMUM QUALIFICATIONS :

• Required knowledge, skills and abilities for this position would normally be gained through the equivalent of an Associate's Degree in the fields of sociology, public administration, or a closely related field and three years of progressively responsible experience in property management, social services administration, or related field that includes one year in a supervisory or lead capacity. Possession of a Public Housing Manager or Managing Maintenance Certificate or the ability to become a certified public housing manager within one year is required. An equivalent certificate may be substituted.
• The Assistant Property Manager must have knowledge of principles and practices of property management necessary to evaluate and perform housing program services, working knowledge of federal housing laws, ordinances, rules, regulations, and SLHA policies and programmatic procedures.
• The Assistant Property Manager must have the ability to assist with the daily operations and management of federally subsidized housing developments (including leasing, rent collection, lease enforcement, maintenance , etc.), monitoring and evaluating programmatic procedures to ensure compliance with HUD rules and ordinances; monitors compliance with federal regulations and agency policies and procedures.
• The Assistant Property Manager must be skilled in representing the agency with outside agencies and organizations; interprets program goals to the community and assists in developing and acquiring community resources to reach program goals, assist with developing and implementing goals, objectives, policies, procedures, and work standards for the program to which assigned.
• Ability to pre-qualify applicants according to the requirements dictated by various funding programs for affordable housing, such as LIHTC, Public Housing and similar affordable housing programs.
• Ability to perform lease-ups, resident orientations, lease execution, recertification, and move-outs on behalf of SLHA; ensure residents understand their rights, obligations, and responsibilities under the lease.
• Ability to calculate and process income certification per HUD guidelines and assist with completing annual certifications as required by various housing programs.
• Skill in troubleshooting repair problems and determining the most effective repairs, staff, materials and supplies required.
• Ability to inspect staff and contract work in progress and upon completion to ensure that standards are met.
• The Assistant Property Manager must have the ability to work collaboratively with the Facilities Manager to create and implement a comprehensive preventive maintenance program, including overseeing unit inspections in a timely manner and ensuring that required work is accomplished and monitored.
• The Assistant Property Manager must have the ability to explain and implement new or revised housing programs, priorities, policies, and procedures changes to staff and program participants.
• The Assistant Property Manager must have the ability to hear and resolve complex or sensitive tenant conflicts, questions and complaints regarding rents, program procedures, damage claims, property management, and program violations.
• The Assistant Property Manager must be skilled in developing working relationships with appropriate tenant groups, community personnel and agencies to identify needs, resolve problems, and improve the responsiveness of housing services.
• Ability to assist in developing SLHA policies, procedures, and program objectives.
• The Assistant Property Manager must have the ability to conduct annual unit inspections and coordinate repairs, if needed; walk the grounds regularly with site inspection reports, ensuring everything on the property is clean and orderly.
• The Assistant Property Manager must be skilled in serving as the designee for Property Manager when appointed.
• Current driver's license and insurability under the Authority's automobile insurance is desirable.

BENEFITS Your total compensation is more than the dollars you receive in your paycheck. In addition to a competitive salary, SLHA also offers :