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Regional Account Manager – Foodservice (QSR & Fast Casual)

Regional Account Manager – Foodservice (QSR & Fast Casual)

OFIChicago, IL, US
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Description

We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real .

Position Summary

ofi is seeking a driven and customer-focused Regional Account Manager to build and grow partnerships with regional and emerging chain restaurants, particularly in the QSR and fast casual segments. This role is responsible for driving operator sales, securing new business. The ideal candidate combines strong selling skills, deep knowledge of the foodservice industry, and the ability to deliver operator-focused solutions that create value and drive growth.

This position requires close collaboration with distributor partners and internal cross-functional teams to ensure flawless execution and operator satisfaction.

Position Responsibilities

Account Development & Growth

  • Build and manage relationships with decision-makers at regional QSR, fast casual, and emerging chain accounts.
  • Drive menu adoption and incremental case volume across assigned operators.
  • Develop and execute customer business plans that align with client needs and company objectives.
  • Expand through innovation, new menu placements, and LTO activations.

New Business Acquisition

  • Identify, prospect, and secure new operator accounts in targeted segments.
  • Leverage market insights, distributor partnerships to uncover opportunities.
  • Deliver compelling operator presentations and product demonstrations to win new business.
  • Relationship Management

  • Serve as the primary contact for regional chains, ensuring exceptional client support and follow-through.
  • Partner with operators on product performance, promotional opportunities, and menu innovation.
  • Build collaborative relationships with distributor account sales executives to maximize market coverage.
  • Strategic Planning & Execution

  • Create and execute annual operator growth strategies for assigned accounts.
  • Support customer marketing initiatives, menu development, and promotional programs.
  • Collaborate with culinary and marketing teams to deliver customer-specific solutions.
  • Sales Forecasting & Reporting

  • Provide accurate sales forecasts, tracking operator business by product, chain, and distributor.
  • Report regularly on progress, wins, pipeline activity, and competitive trends through salesforce.
  • Market Intelligence

  • Monitor industry and competitor activity to identify new opportunities.
  • Stay informed on consumer trends, menu innovation, and regional QSR / fast casual developments.
  • Cross-Functional Collaboration

  • Work closely with supply chain, operations, finance, culinary marketing and customer service to ensure reliable execution.
  • Position Requirements

  • Bachelor's degree is required
  • Five (5) years of experience in day-to-day management of large, complex food processing, manufacturing or foodservice accounts required.
  • Business-to-business sales experience, strong general business capabilities, P&L management and analytical / technical skills are required.
  • Experience managing relationships with customers and internal stakeholders is required.
  • Strong self-initiative with an ability to operate at a high level with minimum supervision is required.
  • The ability and willingness to travel is required, up to 50%.
  • Excellent verbal and written communication skills and interpersonal skills are required.
  • Ability to build trusted relationships at all levels is required.
  • ofi  provides employees with a comprehensive & competitive benefits package that is designed to support your career, health, and future. A Rewarding Career Awaits!

    The pay for this role ranges from $ 95,000 – $126,000 annually and is based on the position responsibilities and geographic location. Actual pay within this range may be determined based on the candidate's experience, qualifications, and / or other determining factors.

    Performance-based Bonuses :  Discretionary bonus rewarding company performance as well as your contributions and impact,  for eligible roles.

    Comprehensive & Affordable Benefits :   Coverage for you  (and your eligible dependents)  with plans designed for peace of mind and savings for the future.

    A Culture of Well-being :   Paid Volunteer time off, access to   events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being for you and your family.

    Family Support :   Paid parental leave,   Fertility benefits and lactation support, including milk shipping for traveling employees.

    Additional Perks That Make a Difference :

  • Vacation time from Day 1  – Your time off starts accruing immediately, growing with your tenure.
  • Paid Sick Leave  –   Rest, recover, and return strong – with paid sick leave on ofi.
  • Company Paid Holidays  –  ofi  values work-life balance and the importance of celebrating life’s special moments.
  • 401K Match on Day 1  – Invest in your future with our competitive retirement savings program.
  • Career Growth & Learning  – Join a company committed to developing talent, fostering innovation, and creating meaningful opportunities.
  • At  ofi ,  we don’t just offer jobs—we provide careers built on  impact, inclusion, and innovation .  Come grow with us!

    Note :  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

    ofi   provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at :   US-Talent.Acquisition@ofi.com

    At ofi, we celebrate our diversity. Olam Americas LLC is proud to be an equal opportunity workplace.

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