Client Care Representative
- serp_jobs.job_card.full_time
Job Description
Job Description
Come Grow With Us!
State Insurance USA, with locations in Fort Myers, Naples, Fort Myers Beach, and Estero , is growing our team! We have an opportunity for someone like you to be our new Full Time Client Care Representative. You have a passion for helping others and you put that into practice by providing guidance and support to clients so their needs are satisfied. You have excellent attention to detail and enjoy the creative challenge of problem solving to ensure client satisfaction and retention. As our Client Care Representative, you bring your customer service experience in order to build rapport with clients, and are committed to pursuing continuing education to stay on the forefront of insurance industry trends.
If you have a friendl y disposition and professional demeanor, apply to join our excellent team today!
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
IRA
Paid Holidays
Life Insurance
Appreciation lunches
Fun team building events
Weekly Team Meetings
Family Focused
Community Involvement
Collaborative Environment
Business Attire
Life Insurance
Responsibilities
Each interaction is an opportunity for you to educate and advise clients.
Utilize your exemplary attention to detail to provide insurance documentation, update client information, and assist with payments.
Use your savvy skills to assist with policy changes.
Utilize your negotiation skills to overcome objections.
Answer client questions, problem solve, and follow up with your quality rapport building talents.
Requirements
1+ years Customer Service experience.
Professional Phone Skills essential.
Willing to obtain 4-40 Florida Property & Casualty License. Licensing assistance provided
Strong computer and technical skills, including Microsoft Office Suite and Agency Management software proficiency.
A team player with a positive attitude and professional demeanor.
The ability to prioritize work flow and effectively multitask.
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