Regional Maintenance Director

Regional Maintenance Director

Groma is blending real estate and technology to unlock a new asset class while making it easier for everyone, from institutional investors to the residents in our buildings, to participate in ownership. Our property technology platform uses AI to bring new efficiencies to the small unit count multifamily sector, enabling us to efficiently acquire, upgrade, and operate these 2-20 unit multifamily buildings and bring institutional performance to this massive but historically overlooked sector. Our investor technology platform makes owning these assets accessible to a broad array of investors, with bespoke vehicles available to institutional and family office investors and our flagship vehicle, the blockchain-powered GromaREIT, available to everyone, with a special focus on enabling ownership for the residents in our buildings.

About the Role

We are seeking a Director of Maintenance & Logistics to scale and develop a multi-tiered maintenance logistics network designed to efficiently service our growing real estate portfolio of roughly 50 buildings and 300 units distributed across the greater Boston area. As the Director of Maintenance & Logistics at Groma this role will work in coordination with the Property Operations departments to maintain and deploy resources and personnel for maintenance, construction and field operations. As the first member of our logistics team, this role will involve building critical infrastructure for the company as we continue to grow.

Regional Leadership & Team Development

• Direct, mentor, and develop a high-performing regional team of maintenance supervisors and technicians.
• Establish performance metrics and conduct regular evaluations, providing impactful coaching and fostering a culture of continuous improvement.
• Develop and implement comprehensive training programs to enhance team skills and capabilities.
• Optimize staffing models and resource allocation across the portfolio to ensure maximum efficiency and responsiveness.

Strategic Maintenance Operations

Vendor & Contract Management

Resident Experience Enhancement

Portfolio Project Management

Safety, Compliance & Risk Management

Financial Oversight & Budget Management

Qualifications

Working Hours

A healthy work-life balance is important to our team, but this isn't your standard 9-5. This position will primarily operate within normal business hours week-to-week but is also expected to be available during on-call weekends and assigned holidays for property-related emergencies. A list of Groma's observed holidays that require on-call coverage by the Property Operations team :

About Our Culture

At Groma, we're looking to build something big and are on a fast growth trajectory. While a healthy work-life balance is important to our team, we want to be upfront that there may be times when we expect commitments outside of the standard 9-5. We strive to respect individuals and their needs while also acknowledging the reality that we have a small team that is trying to accomplish some very ambitious goals in a short time period.

We are also focused on maintaining our dynamic in-office culture at Groma's headquarters in beautiful downtown Boston, Massachusetts. We believe that in-person collaboration and spontaneous interpersonal interaction is critical to the company's success at this stage. Also, our office is great. We own the whole building and have made it very much our own space. We've got a gym, shower / locker rooms, a game room, a rooftop garden, and all the normal stuff to make an office a comfortable work environment and a fun place to be. We understand that everyone will need flexibility from time to time, but want to be transparent with this expectation.

We have an ever-evolving list of values and conventions that guide how we operate as a company, but here are some of our core ones :