Coordinator, RISE

Job Description

Job Description

Family & Children’s Agency (FCA) is a nonprofit human service organization that is committed to increasing the social and emotional well-being of our clients – people throughout Fairfield County. Our Agency builds better lives by offering more than 30 programs that meet needs across all ages, delivering services to more than 13,000 people each year. Our clients reside primarily in Norwalk, Wilton, Darien, Westport, Weston, New Canaan, Stamford, and Greenwich. Our Home Care and Foster Care programs provide assistance to residents throughout Fairfield County, and the Adoption program is both nationwide and international.

Our Mission is to partner with individuals, families, organizations and communities to build better lives.

FCA is proud to currently offer a hybrid working model to our employees. Employees enjoy a wide array of benefits that make up our competitive compensation package. We are proud to offer generous employer contributions to our medical plans, continued education credits offered at no cost, annual tuition reimbursement stipend, employer paid Life & LTD policies, FSA and Dependent Care, 401K with a match and a generous vacation and time off policy to include Martin Luther King Jr Day and Juneteenth! We also offer employee discounts to multiple organizations, events and your cell phone plan. Our benefits don't stop there - we offer an EAP program, paid for CEUs and clinical supervision, summer Fridays and employee appreciation events along with wellness incentives and challenges!

Purpose of the Program :

The RISE Program (Ready for Independence, Success, and Employment) is a formalized youth development initiative at FCA serving clients ages 16–24 across Fairfield County. The program aims to close opportunity gaps, break down barriers, and create strong future pathways for young people by providing career and college readiness services, life skills education, and opportunities for employment. RISE aims to serve youth and young adults already engaged with FCA programs (e.g., ASPIRE, Foster Care, Behavioral Health).

Position Summary :

The RISE Coordinator is responsible for managing the day-to-day operations of the RISE program, including supervising a team of up to 5 interns, overseeing client services, ensuring quality standards, maintaining community partnerships, and tracking program outcomes. This position plays a key role in designing and enhancing program structure and delivering measurable impact.

Key Responsibilities :

• Supervise and support interns in their daily work with clients, including regular supervision, documentation review, and performance evaluation
• Collaborate with the Director of ASPIRE and FCA department leaders to ensure cross-program coordination and a streamlined referral process for clients to enroll in RISE
• Ensure implementation of program components including individual assessments, goal setting, job readiness, college prep, and internship placements
• Oversee and conduct comprehensive client assessments to create individualized career and skill development plans for all youth and young adults
• Design and facilitate regular workshops in Norwalk and Stamford on resume writing and interview preparation, budgeting and financial literacy, college and job applications, and independent living skills
• Develop and maintain partnerships with local businesses, colleges, and community agencies to expand internship, shadowing, resource, and employment opportunities
• Track and report on client outcomes using the Results-Based Accountability (RBA) framework
• Conduct quality assurance checks to ensure documentation and service delivery meet standards
• Plan and execute program events and trips (college tours, development of curriculum and workshop materials, transportation coordination, etc.)
• Support program evaluation through surveys, feedback, and measurable progress reporting

Qualifications :

At least 2 years of supervisory or youth program management experience

Preferred Qualifications :

If you are interested in learning more about how you can join our talented group of diverse employees, please visit our website to view this job posting and apply. To learn more, visit our website and check out our opportunities!

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