Med Surg Unit Coordinator BWH

Administrative Support Specialist

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Minimum 4 shifts per month. 3 must be off shift hours which consist of working evening / nights / weekend or holiday hours. You will also need to work one major summer holiday and one major winter holiday. Based on the needs of the unit. Weekend and Holiday requirements.

Job Summary

Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department.

Qualifications

Education : High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred. Can this role accept experience in lieu of a degree? No. Licenses and Credentials : Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred. Experience : Administrative support experience 2-3 years required. Knowledge, Skills and Abilities : Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing. Proficiency in MS Office. Ability to proofread and edit written documents. Ability to use phone system. Managing one's own time and the time of others. Strong verbal & written communication skills. Strong interpersonal, written and oral skills. Ability to use standard office equipment. Familiarity with medical terminology.

Additional Job Details (if applicable)

Onsite

Work Location : 75 Francis Street

Scheduled Weekly Hours : 0

Employee Type : Per Diem

Work Shift : Rotating (United States of America)

Pay Range : $18.22 - $26.06 / Hourly

Grade : 3