Overview
We are seeking a Master Stylist at Ulta Beauty. The Master Stylist is responsible for engaging with guests, consulting on hair care needs, and recommending products and services. Delivers quality professional services with an emphasis on the guest's total look. Supports the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales and productivity), people (guest service), and process (operating procedures and compliance standards). A passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge are required.
General Summary & Scope
The Master Stylist engages with guests, consults on hair care needs, and delivers services with quality and professionalism. Responsibilities include supporting managers and contributing to service sales, guest service, and operational procedures.
Principal Duties & Responsibilities
(Essential Functions) The Master Stylist performs duties in line with Ulta Beauty's mission, vision, and values and may be assigned additional projects / duties as needed :
- Perform hair services including design, cuts, color, texture, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
- Meet or exceed sales goals and productivity targets for hair services and contribute to retail and service sales, guest loyalty, and shrink control as defined by Ulta Beauty.
- Demonstrate products to drive sales and enhance guest service experience.
- Support in-store events, promotions, and marketing initiatives to deliver an exceptional guest experience.
- Stay informed on industry trends, products, and services; be knowledgeable about ingredients and benefits to better serve guests.
- Maintain prompt, regular attendance.
People
Develop guest relationships through consultations and tailored retail / service recommendations.Serve all guests, including walk-ins, promptly and efficiently.Collaborate with skin therapists and the retail team for a total-store guest experience.Establish professional relationships with peers and brand partners to deliver an exceptional guest experience.Share benefits of the guest loyalty program with guests in the salon and salesfloor.Attend mandatory trainings and meetings for ongoing professional development.Process
Follow Ulta Beauty's policies, procedures, and standards.Adhere to safety, sanitation, and infection control procedures and state board guidelines.Follow service protocols to ensure a consistent, exceptional guest experience.Use booking and clientele systems to schedule return services and events.Communicate supply needs to the Experience Manager to ensure guest readiness.Maintain store operational standards, including cleanliness of salon, salesfloor, restrooms, backroom, break area, and other assigned areas.Adhere to the Ulta Beauty dress code.Protect company assets through loss prevention practices and exceptional guest service.Perform other operational tasks as directed.Job Qualifications
Education
Cosmetology licenseExperience
Previous relevant work experience is requiredSkills
Proficiency with latest salon techniques for hair cutting, coloring, styling, texture, treatments, extensions, makeup, and ear piercing (where applicable) and the ability to develop skills across service categories.Proficiency with equipment and chemicals used in the work.Ability to demonstrate, recommend and sell professional hair care and makeup products.Strong communication skills.Ability to work independently and as part of a team.Ability to build and maintain strong customer relationships and a clientele base.Special Position Requirements
Work a flexible schedule including days, evenings, weekends, and holidays.Working Conditions
Continuous mobility during shift.Ability to lift up to 10 lbs as needed.Frequent bending, reaching, and twisting; ability to stand for long periods.Ability to handle objects with coordination and manipulation during shift.The company will engage in an interactive process to determine reasonable accommodations for associates with disabilities, if needed. Pay range for this position is the higher of $16.35 - $22.90 per hour or services pay for the workweek, with compensation based on education, qualifications, experience, and location. Eligible associates may earn overtime and tips. Full-time employees are eligible for health, dental, vision, life, and disability benefits; part-time employees are eligible for dental, vision, life, and disability benefits. For benefits information, see Ulta Beauty's Benefits and Career Development page.
About Ulta Beauty
Ulta Beauty is the largest North American beauty retailer and a premier destination for cosmetics, fragrance, skincare, hair care, and salon services. We offer more than 25,000 products from about 500 brands and Ulta Beauty's own private label. We operate full-service salons in stores nationwide.
We will consider all qualified applicants, including those with arrest or conviction records, in accordance with applicable laws and local ordinances.
Location
Eastchester, NY
J-18808-Ljbffr