Branch Sales Associate

Availa BankWebster City, IA, United States

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Availa Bank

Description : EEO Employer

Availa Bank believes our people make a difference and we recognize that individual differences and experiences strengthen our teams. Each member of our team is empowered to inspire and enable our clients and the communities we serve to achieve financial success. Click the Apply link to find out more.

This is not a remote position.

UNIVERSAL BANKER II POSITION SUMMARY

This position is responsible for assisting with a customers financial transactions in an efficient and friendly manner, providing the highest level of customer service. In addition, this position will assist with financial counseling, including opening and servicing of consumer accounts.

SCHEDULE

Typical schedule is 8 : 15 a.m. to 5 : 00 p.m. Monday through Thursday. Friday rotation of 8 : 15 a.m. to 4 : 00 p.m. or 5 : 30 p.m.

BENEFITS

Availa Bank offers a rich selection of benefits you can personalize to support you and your familys needs. Benefits may include :

Medical, Dental & Vision Plans
Option for Health Savings Account (HSA)
Life Insurance (Company paid for employee)
401K and Employee Stock Ownership Plan (ESOP)
Company Paid Short & Long Term Disability Insurance
Flexible Spending Account (FSA) & Dependent Care
Eligibility for Tuition Assistance and Discounts
Employee Assistance Program (EAP)

Requirements :

UNIVERSAL BANKER II PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES

Provide exceptional customer service through quality conversations and efficient and accurate process of customer transactions

Build relationships with customers by identifying needs and offering solutions

Provide accurate information to customers based on product and service knowledge and understanding of the banking industry

Sell, open, and maintain banking products and services to new and existing customers

Proficient in customer account opening, maintenance, and closing accounts (including checking, savings, CDs, and safe deposit boxes)

Efficiently and proficiently open and service business accounts, fiduciary accounts, and HSA / IRA accounts

Possess an understanding of the services that the Business Online Cash Management offers

Process check orders; follow check cashing procedures; issue cashiers checks; process wire transfers, perform online and mobile banking maintenance; process stop payments and debit card disputes

Cross-sell / refer bank products and services to other areas of the bank, including commercial and mortgage lending

Handle financial transactions efficiently and effectively with all customers (including, but not limited to : deposits, withdrawals, advances, loan payments, and merchant transactions)

Maintain a balanced cash drawer

Meet or exceed all established branch goals and contribute to branch deposit growth

Perform ITM duties in applicable markets

UNIVERSAL BANKER II QUALIFICATIONS :

Education

High school diploma or equivalent required

Other Skills and Abilities

Demonstrated proficiency in typing with speed and accuracy; basic keyboarding skills are required

Accounting or banking experience encouraged

Strong math skills; add, subtract, multiply and divide in all units of measure

Exceptional oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, understand procedures, and speak clearly to customers and employees

Must be able to multi-task in a busy environment

Understands computer and other equipment capabilities and limitations

Exceptional organizational and time management skills; ability to function well in a fast-paced environment

Maintain a complete understanding of regulatory and compliance policies and procedures

Must be able to work flexible hours and shifts

Travel to / from and work in multiple locations; must have a valid drivers license and reliable transportation

PM21

PIb77dd5160c73-31181-38659511

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Sales Associate Branch • Webster City, IA, United States

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