ServiceNow Business Systems Analyst

A company is looking for a ServiceNow Business Systems Analyst.

Key Responsibilities

Gather, analyze, and document business and technical requirements to create user stories and acceptance criteria

Collaborate with cross-functional teams to optimize ServiceNow solutions and maintain technical integrity

Support the Development Team and Product Managers in managing the backlog and ensuring clarity of tasks

Required Qualifications

Associate degree in Information Technology, Computer Science, Business, or a related field preferred

ITIL4 Foundation experience and / or certification

2 to 4 years of experience with the ServiceNow platform as a technical analyst or admin

Experience working in agile teams is required

Broad understanding of ServiceNow modules, particularly in Request Management