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Veterinary Clinic Office Manager
Veterinary Clinic Office ManagerKing Veterinary Service Inc • Lagrange, IN, US
Veterinary Clinic Office Manager

Veterinary Clinic Office Manager

King Veterinary Service Inc • Lagrange, IN, US
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Job Description

Job Description

Benefits :

  • Bonus based on performance
  • Company parties
  • Employee discounts
  • Health insurance
  • Paid time off

Job Summary

King Veterinary Clinic is a fast-paced veterinary office dedicated to providing exceptional medical care and customer service . We are a close-knit team that values collaboration, efficiency, and compassionate care for our patients and their owners. This is a dynamic role for a highly motivated and detail-oriented individual who can thrive in a busy environment and serve as the central hub of our clinic's daily operations.

Responsibilities

  • Practice oversight - Ensure the seamless flow of daily operations, balancing administrative, client and personnel needs
  • Implement and enforce clinic policies and procedures to improve efficiency
  • Act as primary point of contact, resolving any issues promptly
  • Maintain a clean, safe and organized office environment.
  • Team leadership and human resources - Manage and supervise front office staff and vet assistants - Coordinate staff schedules to ensure adequate coverage for all operational hours
  • Mediate personnel issues and facilitate conflict resolution with fairness and discretion
  • oversee appointment scheduling, billing and all client communications
  • Address client inquiries, and concerns in a professional and empathetic manner
  • Ensure a high level of client satisfaction through effective communication
  • Financial administration - Manage daily accounting transactions including billing and accounts receivable
  • Oversee inventory, purchasing and ordering supplies
  • Ensure the collection of payments from pet owners
  • Record-keeping and technology - Maintain accurate client and patient medical records - Manage and troubleshoot practice management software - Ensure compliance with all regulations for controlled substances

    • Qualifications

  • High school diploma / GED required; degree in business administration related field preferred
  • Previous experience as an Veterinary Office Manager or similar position preferred
  • Experience with veterinary practice management software is an asset
  • Skilled in Microsoft Office, Excel, and Outlook
  • Excellent time management skills and ability to prioritize multiple tasks
  • Strong problem-solving skills and attention to detail
  • Excellent verbal and written communication skills
  • A genuine passion for animals and their well-being
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    Veterinary Office Manager • Lagrange, IN, US

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