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Assistant Restaurant Manager

Assistant Restaurant Manager

SSPAppleton, WI, United States
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Join Our Team!

  • $55,000 - $60,000 / year
  • Opportunity for quarterly bonus and year-end super bonus
  • Comprehensive Benefits Package
  • Career Progression Opportunities

Are you an experienced food service professional with a passion for high-volume, a stickler for food safety, and a knack for leadership?

We are food travel experts and we are passionate about bringing cool, authentic restaurants to airports that reflect a taste of place! As an assistant restaurant manager at SSP America, the potential to grow and expand is all around you!

We have an exciting opportunity for a North River Travelmart Assistant Restaurant Manager at one of our airports in America, Appleton International Airport (ATW). If you thrive in a fast-paced food environment and are ready to take on a challenging and rewarding role, we want to hear from you!

What You'll Do :

  • Manage All Front of House and Kitchen Activities : Manage, supervise and evaluate Team Member performance through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action.
  • Focus on the Food : Ensure food quality and standards; maintain recipe adherence and portion control, ensuring compliance with company, Smashburger, and food safety specifications.
  • Cost Control : Optimize food and labor costs to maximize profitability.
  • Lead and Develop Team : Recruit, train, and communicate with team of Food Travel Experts. Develop, plan and assign daily goals, tasks and Team Member assignments. Implement and maintain guest service standards and brand specifications fostering a collaborative and efficient work environment.
  • Systems and Processes : Maintains adherence to all company policies and procedures, as well as state health / sanitation standards.
  • Merchandising and Displays : Maintain all merchandising standards, display presentations and signing standards and monitor inventory levels.
  • Office Management : Handle tasks such as management of funds, receiving, inventory, purchasing, team member scheduling and payroll.
  • Forecasting and Budgeting : Assist in monitoring sales performance through the analysis of sales reports.
  • Problem Solving : Address routine issues and escalate complex problems to higher management as necessary.

    • What We're Looking For :

  • Educational Background : High School Diploma or equivalent, associate's degree or equivalent coursework preferred.
  • Experience : 2+ years in restaurant / food service in a management / supervisory capacity.
  • Technical Training : Full-service restaurant experience required. Culinary background is desirable.
  • Safety Certification : Relevant certifications include Food Handlers' Card.
  • Technical Skills : Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.
  • Interpersonal Skills : Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.

    • Why Join Us?

  • Dynamic Environment : Work in the fast-paced and exciting setting of a major airport.
  • Growth Opportunities : Develop your career in a supportive and challenging environment working for one of the largest restaurant operators in the world!
  • Competitive Compensation : $55,000 - $60,000 + bonus and Health, Dental, Vision and Life Plans, Paid Time Off, 401K with company match, Employee Assistance Program.

    • If you're ready to bring your expertise to our team and help us deliver exceptional service and quality in a high-volume airport setting, apply now!

    Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.

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    Restaurant Assistant Manager • Appleton, WI, United States

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