Director, Change Enablement

Director Of Change Enablement

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Position Summary

The Digital Change Enablement team plays a pivotal role in the success of F5's most significant transformations. We design and lead business enablement strategies that help people understand the what, why, how, and when behind changebuilding readiness, adoption, and lasting impact.

As the Director of Change Enablement, you'll serve as both a strategic leader and hands-on practitioner, partnering across F5 to design, develop, and deliver transformational change campaigns that bring our Digital purpose to life : Together, we build a better digital F5.

You'll collaborate closely with Digital leaders, business partners, and subject matter experts to guide activities such as stakeholder analysis and segmentation, change impact assessments, enablement roadmaps, communication and engagement strategies, training development, and adoption measurement. In addition, you will build and lead a team of high-performing Change professionals who drive measurable outcomes across F5's Digital transformation.

Core Responsibilities

Lead Change & Enablement for Transformation Initiatives - Drive enablement strategies for enterprise-scale, mission-critical initiatives aligned to annual Digital and company goals.

Design and Execute Change Strategies - Apply proven methodologies, lean principles, and design thinking to develop and deliver change plans that enhance understanding, engagement, and adoption.

Foster Cultural & Behavioral Shifts - Use best-practice change models (e.g., Prosci, ADKAR) to cultivate new mindsets, beliefs, and behaviors that align with F5's strategic vision.

Influence and Communicate with Impact - Deliver compelling, story-driven communications and presentations to stakeholders at all levels, driving clarity, alignment, and momentum.

Collaborate Across Functions - Partner with program and business teams to embed change enablement strategies into initiative planning, execution, and success measurement.

Define Best Practices and Tools - Establish standardized templates and frameworks for persona-based impact assessments, adoption KPIs, communication, and training plans.

Build and Lead a High-Performing Team - Coach and mentor Change Enablement professionals, fostering a culture of excellence, collaboration, and continuous improvement.

Drive Practice Evolution - Identify and implement enhancements to Digital's Change Enablement methodologies, tools, and operating rhythms.

Partner Across F5 - Collaborate with Enablement peers across the company to share leading practices and promote consistency and scalability of change execution.

Measure and Report Outcomes - Use qualitative and quantitative metrics to assess adoption, measure success, and inform future strategies.

Anticipate and Manage Risks - Apply critical thinking to identify change barriers and define mitigation and recovery plans.

Knowledge, Skills, and Abilities

Deep expertise in change management frameworks (e.g., Prosci ADKAR etc.) and their application to business transformation.

Proven ability to design and lead complex, cross-functional change programs using multiple engagement methods and communication channels.

Exceptional storytelling, facilitation, and presentation skills; able to communicate complex concepts with clarity and impact.

Demonstrated ability to influence and build trust with executives, peers, and stakeholders.

Skilled in design thinking facilitation, connecting vision, strategy, and business outcomes.

Comfortable navigating ambiguity and change, with strong problem-solving and decision-making skills.

Excellent written, verbal, and interpersonal communication skills tailored for diverse audiences.

Strong analytical and critical thinking abilities to identify root causes and develop scalable, people-centric solutions.

Experienced in multiple delivery models (agile, waterfall, hybrid) and adept at adjusting approaches accordingly.

Proven track record of building and leading a high-performing team

Qualifications

12+ years of business management consulting or equivalent experience.

6+ years leading change management, communications, and / or training for large-scale, complex technology programs.

6+ years managing and developing high-performing Change professionals.

Bachelor's degree in Business, Organizational Change, or related field; Master's preferred.

Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook, Word); Smartsheet experience a plus.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.