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Customer Success Manager
Customer Success ManagerHarvis, Inc. • Goshen, IN, US
Customer Success Manager

Customer Success Manager

Harvis, Inc. • Goshen, IN, US
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Job Description

Job Description

At Harvis, Inc. we work to?support business owners, their managers and Human Resource "departments of one" giving them a trusted HR Partner.

Harvis is not a temporary staffing agency. We partner with clients to help identify and hire the right employees.

Our client,?Equity Roofing, a highly rated roofing company with an office located in?Goshen, Indiana, with a reputation for listening to customers and delivering 5-star service is seeking a?Customer Success Manager (Inside Sales)?to join their Sales Team.

Performance objectives for this Inside Sales role include :

  • Managing the new lead intake process.
  • Fostering successful customer relationships through a full life-cycle account management approach : sale to project completion.
  • Coordinating scheduling / customer visits, and presentations for the outside sales team.
  • Setting up sales opportunities through various tools (CRM, etc.) and assisting the outside sales team in delivering an effective presentation to customers.

In addition to a generous benefits package that includes Health Insurance, Paid Time Off and a Retirement Account with company match, we offer a competitive hourly rate of pay,?plus performance incentives.

This is an excellent entry-level opportunity for a highly organized individual who enjoys working with, and mastering, technology in a growing business environment. Please visit our website to learn more about us : ?Equity Roofing - #1 Central PA Roofers & Contractors (equityroofs.com).

If this position caught your eye, send us your resume for immediate consideration.

Required skills and experience :

  • Detail-oriented.
  • Proficient computer skills with the ability type quickly and accurately.
  • Comfortable learning and mastering new software programs and other technology.
  • Excellent communication skills with the ability to facilitate a professional discussion through various channels such as phone, email, Teams / Zoom.
  • Ability to work in a team environment with different personalities and skill sets.
  • Prior experience in a sales or similar administrative role preferred.
  • Prior construction or roofing experience preferred.
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    Customer Manager • Goshen, IN, US