Director of Client Success

A company is looking for a Director, Client Success to join their Client Success team.

Key Responsibilities

Manage day-to-day operations for key strategic accounts and serve as the primary contact for client requests

Mentor and coach a team of Client Success Managers while developing strong customer relationships

Collaborate with internal teams to optimize campaign performance and identify growth opportunities for accounts

Required Qualifications

8+ years of experience in a Client Success role within the adtech, digital, or programmatic industry

2+ years of people management experience

Strong knowledge of the ad-tech ecosystem and digital advertising landscape

Proficient in Word, Excel, and PowerPoint

Proven track record of managing customer relationships and conducting strategic business reviews