Provider Relations Representative

Job Description

Job Description

Full-and Part-Time Employee Benefits

Medical, Dental, and Vision Insurance

Company paid life insurance policy up to $15,000

FSA and FSA Dependent care

Supplemental Insurance such as Short-term disability, Long-Term disability, etc.

401(k) retirement plan with company match

Paid time off (PTO) program to total up to 208 hours a year

Tuition and certification reimbursement for qualified employees

Employee Assistance Program (EAP).

Free parking at all locations.

Mileage reimbursement for company travel.

Compensation

Arkansas Hospice offers competitive wages and base our pay rates off each candidate’s years of experience. The rates that are listed on the Indeed job site are not ours and are not accurate.

POSITION SUMMARY

The Provider Relations Representative is responsible for identifying current and potential referral sources and marketing Arkansas Hospice services to those sources. These referral sources include physicians, case managers, social workers, nurses, hospitals, long term care facilities.

QUALIFICATIONS

Education : Bachelor’s degree in Communications, Marketing, Social Services, or related field preferred; high school diploma / GED plus at least 5 years recent directly related experience may be substituted for degree.

Experience : Minimum of two years previous related work experience preferably in a hospice.

Additional Requirements : Valid Arkansas driver’s license, car insurance, and car required. Must be able to travel daily to various locations.

PRIMARY RESPONSIBILITIES

• Contacts referral sources according to marketing plan :

Level A Source (frequently refers patients and has highest referral potential; visits weekly)

COMPETENCIES, KNOWLEDGE, SKILLS, AND ABILITIES

THIS SECTION DESCRIBES WHAT KNOWLEDGE, SKILLS AND ABILITIES AN EMPLOYEE IN THIS POSITION SHOULD CURRENTLY POSSESS. THIS LIST MAY NOT BE COMPLETE FOR ALL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED FOR THIS POSITION.

1. Knowledge and acceptance of hospice philosophy and principles of care.

2. Knowledge of computer software applications.

3. Skill in organizing and prioritizing workloads to meet deadlines.

4. Skill in public speaking.

5. Ability to work independently with a minimum of supervision.

6. Ability to work collaboratively with patient, health care team, physicians, hospice employees and volunteers.

7. Ability to communicate effectively both orally and in writing with co-workers and other customers.

8. Ability to follow basic safety policies and procedures.

9. Ability to use good judgment and to maintain confidentiality of information.

10. Ability to work as a team player.

11. Ability to demonstrate tact, resourcefulness, patience and dedication.

12. Ability to accept direction and adhere to policies and procedures.

13. Ability to work in a fast-paced environment and complete multiple tasks simultaneously.

This position is designated as a safety sensitive position because it performs the above listed functions while regularly working with confidential and / or proprietary Arkansas Hospice and patient information, including but not limited to patient medical records, current or former employee information, Arkansas Hospice records, and other information that the employee regularly uses to perform job functions.