AI Automation Engineer

Overview

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies headquartered in the US to the top of the list.

Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 46 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern's ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit pattern.com or email press@pattern.com.

Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek's Global Most Loved Workplaces.

What is a day in the life of an AI Automation Engineer?

• Developing AI workflows and agentic patterns, using platforms like n8n, MCP, and other agentic frameworks and services. These solutions will directly enhance customer service operations—such as automating ticket routing, streamlining inquiry responses, or providing real-time agent assistance.
• You will be tasked to venture beyond the foundational AI layer and assist with building and fixing AI workflows and agentic patterns that solve problems across Pattern. This includes identifying friction points in customer interactions and building scalable AI-driven solutions to improve satisfaction and efficiency.
• In other cases, you'll operate as an advisor for others who are building those AI workflows, providing guidance on how the foundational AI layer works and advising on best practices. You'll act as an internal consultant—helping teams design their own AI-powered tools while ensuring they align with best practices.
• Training and creating educational resources for the company.
• Hold training sessions with other teams and introduce them to new tools and best practices.
• Create documentation and training materials to help people quickly learn how to use AI tools that you build and maintain.
• Add functionality to our internal chat site, powered by Open WebUI.
• Develop new experimental features and integrations.
• Identify successful features and help migrate them into more stable applications across Pattern.
• Maintain and expand our FastAPI proxy gateway router that connects to external AI providers, and associated SDK.
• Improve the reliability of the platform by fixing bugs, adding fallback functionality, etc.
• Expand the number of models and providers available in the platform.
• Widen the range of functionality offered by the platform with greater levels of control and flexibility.

What will I need to thrive in this role?

What does high performance look like?

We are looking for individuals who are :

What is the hiring process?

How can I stand out as an applicant?

Why should I work at Pattern?

Pattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include :

Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

J-18808-Ljbffr