A company is looking for a Junior Analyst to assist with onboarding and client engagement activities for Department of Defense clients.
Key Responsibilities
Provide end-users with rapid access to support resources and resolve user deficiencies
Process account requests and administer accounts in a timely manner
Transcribe incident requests into ServiceNow and facilitate communication with support teams
Required Qualifications
Certified to meet DoDi 8570 IAT Level 2 certification or above (e.g., Security +) or able to complete certification within 60 days of hire
Digital engineering technology experience
Proficient in help desk operations and support
Ability to follow security protocols to protect sensitive data
Must be a U.S. citizen and able to obtain a Secret Clearance
Junior Analyst • Davie, Florida, United States