Director Clinical Operations

Overview

Join to apply for the Director Clinical Operations role at Clinical Resource Network (CRN) . Our client is looking for a director to lead transformational clinical operations in a high-growth healthcare technology environment, directing a team of 200+ frontline professionals while driving operational excellence and exceptional patient outcomes.

Responsibilities

• Leadership & Team Management : Scale leadership to direct and inspire 200+ non-exempt employees across clinical operations, fostering engagement, performance excellence, and operational accountability.
• Talent Development : Develop and mentor frontline management, build leadership capabilities, and establish succession planning to support rapid growth.
• Strategic Partnership : Collaborate with HR and Talent Acquisition to recruit, develop, and retain top-tier clinical management and operations talent.
• Clinical Operations Excellence : Optimize high-volume patient throughput while enhancing care quality, patient experience, and operational efficiency.
• Quality Assurance : Ensure safe, effective, timely patient care through adherence to clinical standards and regulatory requirements.
• Continuous Improvement : Partner with Clinical Quality and cross-functional teams to drive quality initiatives, analyze performance metrics, and implement process enhancements.
• Strategic & Financial Leadership : Provide strategic direction focused on building high-performing teams with a patient-first, quality-driven culture.
• Fiscal Responsibility : Drive cost efficiency through operational transformation, workflow optimization, and resource management.
• Technology Integration : Support development of clinical functions that leverage technology for intuitive, simple care delivery aligned with company mission.
• Stakeholder Engagement : Cross-functional collaboration in a matrix organization to define project priorities and resource strategic initiatives.
• Communication Excellence : Engage internal and external stakeholders with clear communication of objectives, performance, and outcomes.
• Customer Service : Maintain a commitment to exceptional customer service across all operational touchpoints.

Required Qualifications

Experience Requirements

Essential Competencies

Leadership Excellence

Business & Operational Acumen

Communication & Technical Skills

Core Values

Clinical Resource Network Distinction

CRN, a division of Solomon Page, offers a comprehensive benefits program for hourly employees, including medical, dental, vision, 401(k), telehealth, ESOP, and commuter benefits for employees and consultants.

About CRN

Founded in 2002, Clinical Resource Network (CRN), a division of Solomon Page, provides clinical research and talent solutions for pharmaceutical, biotech, and medical device companies. Services include contract staffing, project staffing, consultative services, and full-time placements. For more information, visit and connect on Facebook and .

Opportunity awaits.

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