Analyst II

Extended Job Title

Analyst II

Position Description

Analyzes and coordinates office services such as personnel, budget preparation and control, fiscal affairs, equipment utilization, records control, and special management studies.

Requisition ID

42797BR

Travel Required

Up to 25%

Pay Grade Maximum

39.1

Major / Essential Functions

Represents the office in a professional and courteous manner at student orientations and events.  Ability to effectively present information and respond to questions from students, parents, and staff of HSC.

Manage incoming phone calls from students, parents, and staff, answer questions, troubleshoot problems, and  handle complaints or difficult calls.   Ability to handle heavy phone volume at times in a professional manner.

Daily use of  various computer software programs including Microsoft Word, Excel and Access, Banner Student, and Cognos.

Compose and respond to routine emails, reports and correspondence to students, parents, and staff of HSC effectively and professional.

Effectively take payments and process payments from student and parents. Recording them in the system and processing a cash receipt.

Manage and complete multiple assignments within established deadlines, and organize work effectively and prioritize daily workload.

Utilize internal system to record and document incoming cash and payments for university and department.

Assist and backup office staff during heavy volume times or when staff is out.

Grant Funded?

No

Pay Grade Minimum

15.64

Pay Basis

Hourly

Schedule Details

Monday through Friday 8am to 5pm

Work Location

Lubbock

Preferred Qualifications

• Experience with Cognos, Banner and other TTUHSC database systems.
• TTUHSC Cash Receipt System

Department

Student Business Services Lbk

Required Attachments

Cover Letter, Resume / CV

Job Type

Full Time

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https : / / app4.ttuhsc.edu / payplan .

Occasional Duties

Other duties as assigned

Shift

Day

EEO Statement

All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

Required Qualifications

Bachelor's degree in job related field plus two (2) years responsible related experience; OR a combination of related education and / or experience to equal six (6) years.

Does this position work in a research laboratory?

No

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at https : / / www.ttuhsc.edu / compliance / clery-report.aspx .

Introduction

Nationally recognized as a Great College to Work For , TTUHSC provides much more than just a job! Enjoy excellent benefits , including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care.

About TTUHSC

Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care – and we believe that our people are the reason for our institution’s lasting success and bright future.

Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture , TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first.

Benefits

TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member :

Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.