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If you're passionate about how technology can improve people's lives, like exploring new ideas and product possibilities, and lead with a growth mindset, we want to hear from you!
The Microsoft AI Design & Research team is a creative community of designers, researchers, prototypers, and writers on a mission to create and deliver holistic, AI-powered customer experiences across apps and the web. Between Copilot, Edge, Bing, and apps, we're creating end-to-end experiences for assistance, shopping, search, ads, news, sports, and gaming. Our diverse team works collaboratively and moves fast to build useful, usable, and delightful experiences for billions of customers worldwide. Learn more about our team here.
We are seeking an AI-native, Senior UX Researcher to help us set the path for our next generation of AI-powered products. For this role we are looking for someone who can move between exploratory, generative research to rapid evaluations of prototyped ideas. Someone who works across organizational roles to uncover the unspoken questions and beliefs and answers them with precision, detail, and durability. Someone who always puts people first and centers their needs, problems, goals, and aspirations for the team. Someone who is energized by direct, tangible product impact. A strong mixed methods researcher comfortable in interviews and with deep data analysis. Someone who has experimented extensively with AI in their research workflow and has reshaped their approach around it.
If this sounds like you, please apply!
Responsibilities Understand the behaviors, motivations, needs, and aspirations of customers to create a differentiated advantage in building relevant and impactful experiences across the world
Drive product strategy through rigorous programs of multi-stage research executed to high standards
Balance rigor with scrappiness and the ability to push with a fast-moving team
Drive cross-team collaborations among all disciplines from early product stages to final implementations
Guide teams in creative new directions and help set ambitious goals that stand out
Identify new opportunities and generate innovative ideas to improve processes, culture, and our approach to research
Lead research on highly visible products or initiatives with notable risk and complexity
Influence at the highest levels of organizations
Elevate the research craft of the team
Embod y our culture and values
Qualifications Required Qualifications Doctorate in a related field (e.g., HCI, Human Factors Engineering, CS, Information Science, UX Design) AND 1+ year UX Research experience
OR Master’s Degree in related field AND 3+ years UX Research experience
OR Bachelor’s Degree in related field AND 4+ years UX Research experience
OR equivalent experience
4+ years of experience in conducting high-level research across methods (mixed methods)
Preferred Qualifications Excellent communication and storytelling skills to energize teams
Advocacy for accessibility and inclusive design
Experience with commonly used research tools
AI-native research approach, integrating AI into workflows for tangible improvements
Benefits and other compensation vary by location. Applications are accepted until October 15, 2025. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws. If you need assistance or an accommodation due to a disability during the application or recruiting process, please submit a request via the Accommodation request form.
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Senior Ux Researcher • Redmond, WA, United States