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District Manager, NA Outlet - Central TX

District Manager, NA Outlet - Central TX

TapestryDallas, TX, US
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District Manager, NA Outlet - Central TX

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to lastfor you to be yourself in.

Coach is part of the Tapestry portfolio a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

The District Manager leads and drives all aspects of the Outlet business for the district including customer service, clienteling, sales, team development and operations. In addition, the District Manager will ensure the modern luxury store experience is consistent in the locations within the district and partner with our buying team to provide insights on our customers and competition in the market. The District Manager is accountable to ensure the standards and values of the Coach brand are implemented with the highest level of quality and excellence. Through inspiring presence and ability to motivate teams at all levels, the District Manager will play a significant leadership role. The District Manager will cover 10 Coach Outlet stores and will be based in either San Antonio or Dallas Fort-Worth.

The successful individual will possess :

Leadership

o Develops store management team within district to deliver outstanding customer experiences in all stores

o Manages with integrity, honesty, fairness, and knowledge, promoting the culture, values, and vision of Coach

o Plans, identifies, communicates, and delegates key responsibilities and practices to store management team to ensure smooth flow of operations within district

o Reviews store environments and key business indicators within district to identify problems, concerns, and opportunities for improvement, and provides coaching to store management team to take action and achieve operational goals

Customer Focus

o Ensure the highest level of customer service is being provided in area stores

o Work with Multi-Managers / Store Managers to achieve and exceed sales goals

o Recognize and motivate best sellers and superb customer service, while serving as a role model for both

Staff Development & Teambuilding

o Interview, screen, hire, coach, and counsel Multi-Managers / Store Managers (and Associate Managers, if appropriate) in accordance with Coach policies

o Delegate duties and responsibilities to foster a sense of ownership among Multi-Managers / Store Managers, and to increase efficiency of store operations

o Ensure consistent management, operational practices and customer service in all stores in area

o Implement Coach training programs; hold regular staff meetings, and initiate on-the-job training; supervise and train management team to develop their managerial skills

Merchandise Management

o Ensure stores present merchandise in a manner that will maximize sales and achieve optimum merchandise turn, and are reflective of Coach corporate direction. Work in partnership with store management and retail merchandising, planning, and allocation

o Stay current on product range and educate staff on competitors' products offerings

o Oversee maintenance of accurate inventory records

o Funnel product improvement ideas and feedback to corporate

The accomplished individual will possess :

10+ years prior experience in a similar retail environment, including 2+ years as a multi-store manager; or previous Coach management experience as a multi-store manager. A combination of education and experience will be considered

Must demonstrate the ability to effectively communicate important issues related to Market to Coach Sr. Management, and partner on solutions

Pro-active problem solver ability to assess an issue and develop action steps for resolution

Demonstrated ability to think broadly, considering all perspectives on issues, and reaching logical conclusions that best serve Coach as a whole

Our Competencies for All Employees

  • Courage
  • Creativity
  • Customer Focus
  • Dealing with Ambiguity
  • Drive for Results
  • Interpersonal Savvy
  • Learning on the Fly

Our Competencies for All People Managers

  • Strategic Agility
  • Developing Direct Reports and Others
  • Building Effective Teams
  • Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

    Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com

    Work Setup : ON SITE

    BASE PAY RANGE $145,000.00 TO $195,000.00 Annually

    General Description of All Benefits : Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits

    General Description of Other Compensation : Eligible employees will be able to receive discounts on certain products and incentive compensation.

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