Employee Benefits Account Manager

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Job Description

Job Title :

Employee Benefits Account Manager

Job Summary

Seeking an experienced Employee Benefits Account Manager to manage and retain a book of group benefits clients while delivering high-touch, customer-centric service. This role is ideal for a proactive, detail-oriented professional who thrives in a collaborative and fast-paced environment. The position requires strong communication and organizational skills, a thorough understanding of benefits regulations, and a commitment to delivering exceptional service.

Responsibilities

• Manage and service existing group benefits accounts, acting as the primary point of contact for clients
• Conduct presentations for new business, renewals, and open enrollment meetings
• Prepare quotes and proposals for group health and ancillary benefits
• Respond to client inquiries related to claims, eligibility, coverage, and costs
• Accurately enter and update client data in the agency management system
• Stay current with federal / state regulations and industry trends impacting employee benefits
• Maintain strong relationships with carriers and vendors to ensure timely issue resolution
• Uphold client confidentiality and ensure all work complies with regulatory requirements
• Collaborate with internal teams to support client initiatives and continuous process improvements

Qualifications / Requirements

Disclaimer : Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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