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Victim Advocate

Victim Advocate

City of PrescottPrescott, AZ, USA
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ANNOUNCEMENT OF EMPLOYMENT OPPORTUNITY

Victim Advocate

(Grant Funded)

Police Department

Hiring Pay Range : $22.07 to $27.59 per hour

FLSA Status : Non-Exempt

Pay Grade : 106

Full Pay Range : $22.07 to $33.11 per hour

Deadline to Apply : 10 / 16 / 2025

Benefits Summary :

Major Benefits for Full-Time Regular Employees :

  • A diverse range of complimentary mental health and wellness services is available, including an Employee Assistance Program, a free subscription to Calm, and health coaching.
  • Paid time off up to 20 days in first year of employment
  • 10 paid holidays and 1 floating holiday per year
  • Free employee only coverage for medical, dental, vision, short-term disability, and life insurance
  • Free family coverage for select medical and dental plans
  • Pension and long-term disability through Arizona State Retirement System, click here for more details
  • Supplemental benefits such as deferred compensation plans and additional life insurance

Position Summary :

Provides support in the daily operations of the Victim Services Unit; advocates for victims of crime; provides support services for victims of crime; and serves as a liaison between victims of crime / witnesses to crime to the criminal justice process / system.

Essential Duties :

  • Coordinates and works with law enforcement, the City Prosecutor's office, City Court, outside agencies, and victims of crime; conducts interviews with victims.
  • Assists victims in completing petitions for court orders in securing protective orders and with filing compensation claims.
  • Accompanies victims to shelters and / or court; informs them of their constitutional and statutory mandated Crime Victims' Rights.
  • Compiles data and reviews related reports and correspondence related to the Victim Services Unit.
  • Coordinates with community agencies and resources on behalf of Victim Services Unit to obtain services such as legal aid, counseling, shelter, emergency financial help, and employment.
  • Serves as a liaison for witnesses and victims throughout the criminal justice process; provides emotional support.
  • Documents and manages case files.
  • Keeps accurate statistical records of victim contacts.
  • Conducts SART / IMT and YC-CCRT case reviews
  • Participates in community events to promote services and resources.
  • Attends mandatory training programs.
  • Trains volunteers and matches to task.
  • Maintain regular attendance.
  • Performs other duties as assigned.
  • Optional Duties :

    Primary / Backup handler of an Emotional Support Facility Canine assigned to the Victim Services Unit. Those duties include :

  • Attending and passing a qualified Canine Handler Certification course
  • Maintaining the canine's wellbeing (food, grooming, veterinarian visits)
  • Housing the canine at employee's residence on days assigned the canine
  • Responding with the canine to traumatic scenes, functions with victims of crimes, Department and Grant approved presentations / functions, and other City Departments.
  • Qualifications :

    Education and / or Experience :

    High school diploma or GED is required. A degree in Social Work, Criminal Justice, Counseling, Psychology, or a closely related fie ld is preferred, but not required ; two (2) years of experience working or interning / volunteering in the field of criminal justice, social work, crisis intervention, victim advocacy, or case management; or any equivalent combination of education, experience, and training which provides the knowledge and abilities necessary to perform the essential functions of the position.

    Licensing, Certification, and Other Requirements :

    Possess a valid Arizona driver's license.

    Employee Core Beliefs

    City of Prescott employees should seek to uphold the City's core beliefs throughout their day-to-day business and with every customer they come in contact with, both internal and external. Our core beliefs are : Act with Integrity, Work as a Team, Have Personal Commitment and Loyalty, Solve Problems, Take Pride In Excellent Results, High Level of Productivity and Being Nice.

    Knowledge, Skill and Abilities :

  • Knowledge of criminal justice system, policies, and procedures.
  • Knowledge of methods and standard practices for Crime Victims' Rights, assistance, and crisis intervention.
  • Knowledge of the Arizona Constitutional Amendment giving victims' rights.
  • Knowledge of case management record keeping practices and procedures.
  • Knowledge of community resources available in various situations including social services agencies, their locations, and their referral acceptance information.
  • Skill in communicating, both verbally and in writing.
  • Skill in using a personal computer and related software.
  • Skill in making public presentations.
  • Skill in developing and presenting informational and educational programs.
  • Ability to be sensitive to the needs of crime victims.
  • Ability to establish rapport with people of various ethnicities and socio-economic backgrounds.
  • Ability to maintain confidentiality of victim information obtained in accordance with Arizona Revised Statutes.
  • Ability to apply logic in a multi-tasking environment.
  • Ability to comprehend and process new information quickly and accurately.
  • Ability to perform duties and responsibilities independently.
  • Ability to prepare clear and concise reports.
  • Ability to maintain records and findings, documents, correspondence, and related files and records.
  • Ability to respond to citizen requests in a courteous and effective manner.
  • Ability to establish and maintain effective professional working relationships with law enforcement officers, community organizations, other City employees, state and local elected officials, and the public.
  • Ability to deal with difficult people.
  • Ability to listen.
  • Ability to follow detailed written and verbal instructions.
  • Physical Demands And Working Conditions :

  • Work is performed primarily in a standard City office environment and courtroom setting with some exposure to difficult and challenging personal circumstances.
  • Possess sufficient personal mobility, flexibility, and physical reflexes to perform job duties.
  • Safely lifts to 20 pounds and can sit and work at a keyboard for an extended period of time.
  • Possess capability to reduce exposure to risk in working with hostile, resistant, and unstable persons.
  • Possess clarity of speech and hearing permitting ability to discern verbal instructions and communicate effectively on the telephone, in person, and in writing.
  • Work is performed dealing with crisis situations that require making major decisions involving people, resources, and property, such as safe, secure, and stable work environment).
  • Successful candidate will receive a post-offer, pre-employment background screening to include :

  • Drug screening
  • Motor vehicle records check
  • Criminal background screening
  • City of Prescott Contact Information

    201 N. Montezuma Street, Suite 303

    Prescott, AZ 86301

    Email : Website :

    Phone : / Fax :

    When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the selection process. In accordance with A.R.S. 23 - 493, this position has been identified as "Safety Sensitive". The City of Prescott is an Equal Employment Opportunity employer.

    Job Posted by ApplicantPro

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    Victim Advocate • Prescott, AZ, USA

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