Referral Coordinator - Lee Physician Group - Remote after 90 days on site - Performance based

Location : Orion Building -6630 Orion DriveFort Myers FL 33912

Department : LPG Referral

Work Type : Full Time

Shift : Shift 1 / 8 : 00 : 00 AM to 4 : 30 : 00 PM

Minimum to Midpoint Pay Rate : $16.49 - $20.16 / hour

Summary

• ?? Advance Your Career with Lee Physician Group Referral Coordinator
• ?? Location : Orion Building, Fort Myers, FL
• ?? Schedule : Monday Friday, 8 : 00 AM 4 : 30 PM

Are you a Lee Health team member ready to level up your career ? Join Lee Physician Group as a Referral Coordinator and be the key player in keeping our patient referrals smooth and efficient! ????

Work onsite at the Orion Building for your first 90 days to learn the ropes.

After 90 days, you may be eligible for remote work! ???? (Performance-based opportunity show us your skills and earn flexibility!)

What Youll Do :

Obtain authorizations and verify completion before appointments.

Handle high volumes of referrals (50+ per day!), ensuring every patients referral journey starts smoothly.

Skills & Qualifications :

Ability to manage multiple priorities independently.

Why Youll Love This Role :

Ready to make an impact and enjoy flexibility in your schedule? Apply today!

Facilitates referrals by processing internal, outgoing, and incoming referral entries. The Referral Coordinator will be responsible for working assigned incoming and outgoing referral work queues, schedule patients, attach referral to patient appointments, obtain authorizations, proactively look into assigned department schedule and verify all authorizations have been done. Will also be responsible for maintaining communication / relationship with the assigned practice. Processes more than 50 referrals per day for completeness, and disseminating the referral appropriately to the correct work queues is the start of the scheduling process.

Requirements

Education : High School diploma or GED equivalent required. Post high school training or college preferred.

Experience : Minimum of 1 years experience in customer service and scheduling. 6 months of Epic experience preferred.

Certification : N / A

License : N / A

Other : This job requires you to have a working knowledge of referrals and InBasket, so that you can communicate to the offices and physicians about the referrals. One must possess extensive knowledge Epic scheduling to maneuver efficiently and attach the referral to the appointment, which assists the scheduler in providing quick and accurate service for our patients. This position takes multi-tasking to a new level, and requires one to be flexible, as the job duties change quickly. Communication and fostering a team environment are an essential component of this job. We work in cubicles, so one must feel comfortable working in a confined space. One must maintain all of those proficiencies and will continue to achieve exceptional quality scores / error rate. In addition, this person must be crossed trained in all service lines of the department.

Medical terminology knowledge is a must. Knowledge and understanding of telephone etiquette including strong listening skills are essential. Excellent customer service, including verbal and written communication skills are required. Ability to effectively, precisely and clearly communicate with other departments, physician practices, staff and providers. Data entry skills and good computer skills are required including knowledge of Microsoft Office. Expert understanding of insurance and authorization process. Ability to trains all levels of referral coordinators for all assigned specialties. Being bilingual is helpful.

US : FL : Fort Myers

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