Associate Director of Content Job at Zip Pay in New York

Overview

Drive B2B content strategy and thought leadership to fuel demand and elevate Zip’s presence through premium publisher partnerships.

Join a fast-moving, merchant-focused team where storytelling meets performance and content directly impacts growth. Remote-first opportunity for US-based employees with the option to work in-person out of our Manhattan office.

Responsibilities

Content Strategy & Leadership

Build an editorial calendar and roadmap that cover thought leadership, analyst research, product content and campaign assets aligned with business priorities

Develop and maintain a merchant-centric content strategy that supports demand generation, buyer enablement and sales acceleration

Lead content team operations, including production, review and publishing processes

Foster a data-driven culture by tracking content performance and pipeline influence to optimize the roadmap

Premium Content & Thought Leadership

Manage sponsored content and publisher partnerships (e.g., Forbes, Industry Dive, Business Insider) to deliver high-impact thought-leadership pieces and nurture merchant awareness

Commission and oversee analyst research initiatives that establish market authority and generate derivative content assets

Lead multi-format content development—explainer videos, webinars, interactive assessments, case studies and demos—that resonates across buying committees

Team Leadership & Cross-Functional Collaboration

Collaborate with Performance Marketing, Product, Sales and Events teams to develop content that supports buyer enablement and business objectives

Mentor and manage content creators (writers, designers, video producers) and external agencies / AI vendors, establishing clear quality and performance standards

What You Bring to the Team

8+ years in B2B content marketing with 2+ years leading content strategy and production

Proven track record building content strategies that drive measurable demand generation results

Experience commissioning major thought leadership pieces with top-tier publishers & analyst firms

Strong project management skills with ability to manage multiple complex initiatives

Knowledge of marketing automation, CRM, and content management systems

Strategic thinking with ability to connect market trends to content opportunities

Comfortable in fast-paced, growth-stage environment with evolving priorities

Strong people management skills with ability to mentor teams and coordinate cross-functional initiatives

Background in fintech, payments, or BNPL (preferred but not required)

What you’ll get in return

Zip is a place where you’ll get out what you put in. The newness of our sector means we need to move at pace and embrace change, and our promise to you when you join the team is that you’ll feel empowered and trusted to make big things happen quickly.

We want you to feel welcome and as though you have the support to be yourself, and care for yourself at work. Because it’s important to us that you make the most of the opportunities you’ll get to grow your skills and your career, and be surrounded by smart, friendly people and leaders that have your back.

We think these are just some of the best things about being a Zipster. We will also offer you :

Flexible working culture

Incentive programs

20 days PTO every year

Generous paid parental leave

Leading family support policies

100% employer covered insurance

Beautiful Union Square office with a casual dress code

Learning and wellness subscription stipend

Company-sponsored 401k match

Zip is committed to a straightforward and transparent pay structure. The actual base salary will be determined by various individualized factors, including job-related knowledge, skills, experience, location, internal equity, as well as other objective business considerations.

Compensation For this position, the annual base pay range is $144,000 - $150,000. This range reflects our US national compensation band (USN). Additional premium percentages may apply based on our tiered premium strategy. The total compensation package may include a bonus and / or commission, in addition to a full range of medical, financial, and other benefits. If hired, employees will be in an at-will position and the Company reserves the right to modify base salary and other compensation or benefit programs at any time, including for reasons related to performance, department priorities, and market factors.

Diversity and Inclusion

Be part of a team that reflects the diversity of our customers. We provide equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and more. We’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know if adjustments are needed to ensure a fair and equitable experience.

Company Overview

Zip Co Limited (ASX : ZIP) is a digital financial services company offering innovative, people-centered products. Operating in two core markets—Australia / New Zealand (ANZ) and the US—Zip provides point-of-sale credit and digital payment services across a global merchant network. Our values are Customer First, Own it, Stronger Together and Change the Game.

By clicking Submit Application, you acknowledge that the information provided is true and correct and that any willful dishonesty may result in rejection or termination of employment. You also acknowledge that you have read our Zip Applicant and Candidate Privacy Notice and authorize Zip to process your data subject to those terms. Zip participates in the federal government’s E-Verify program.

Before you apply, get to know Zip : rebrand.ly / check-zip-out

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