Database Engineer - Performance & Query Tuning - Postgres

Job Description

Our SWAT (Software Action Team) ensures the stability of our production databases.  Our  Database Engineers  are experts in Performance Tuning, Query Optimization and analyzing query execution plans for Postgres / MySQL / MariaDB, to ensure the production stability of our infrastructure and platforms.

The ideal candidate for this position is a  Database Engineer  with a strong foundation in database technologies, performance analysis, and strong troubleshooting skills. The candidate must have a passion for chasing issues of complex systems running under dynamic, real-world loads. You will work in a fast-paced, innovative environment that allows direct influence on the organization and all our customers. In this role, you will support the infrastructure by learning the platform from end to end.

What you get to do in this role :

• Develop automation tools to facilitate and improve day-to-day operations
• Become an SME in production triage, gain broad knowledge across ServiceNow's application and codebase, work with all the groups within Engineering / Operations, and groups outside of Operations (e.g. Customer Support).
• Learn how to identify bugs and solve challenging performance issues  quickly . SWAT provides an excellent opportunity to learn and grow as a well-rounded problem and performance analyst.

Qualifications

To be successful in this role you have :

GCS-23

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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