Talent.com
____ Assistant II - Hospital Phone Operators - Irvine - FT Night Variable
____ Assistant II - Hospital Phone Operators - Irvine - FT Night VariableUniversity of California - Irvine Health • Irvine, CA, United States
____ Assistant II - Hospital Phone Operators - Irvine - FT Night Variable

____ Assistant II - Hospital Phone Operators - Irvine - FT Night Variable

University of California - Irvine Health • Irvine, CA, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Who We Are

UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center , a 459-bed, acute care hospital in in Orange, Calif., four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region. Listed among America's Best Hospitals by U.S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and quaternary care and is home to Orange County's only National Cancer Institute-designated comprehensive cancer center , high-risk perinatal / neonatal program and American College of Surgeons-verified Level I adult and Level II pediatric trauma center , gold level 1 geriatric emergency department and regional burn center . UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County.

To learn more about UCI Health, visit www.ucihealth.org.

Your Role on the Team

Position Summary :

Incumbent is responsible for operating the telephone switchboard console, overhead paging system, two-way radio, alpha / numeric paging unit, and alarm systems in a fast-paced, complex medical center setting. Incumbent must answer calls in a courteous and timely manner, accurately connect callers to their requested destination, and provide appropriate information and assistance as needed. Incumbent may perform administrative and clerical tasks as needed.

What It Takes to be Successful

Required Qualifications :

  • Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
  • Must demonstrate customer service skills appropriate to the job
  • Must be willing to work flexible shifts, including weekends, holidays and overtime as assigned
  • Knowledge of HIPAA
  • Experience handling high volume of phone calls or Call Center experience
  • Excellent written and verbal communication skills in English
  • Demonstrated knowledge of proper telephone usage and etiquette
  • Demonstrated experience using MS Office
  • Ability to problem-solve, research for answers, and appropriately respond to questions when they arise
  • Ability to maintain a work pace appropriate to the workload
  • Ability to establish and maintain effective working relationships across the Health System
  • Ability to effectively communicate in a clear and concise manner
  • Ability to appropriately deal with stressful situations and individuals while remaining calm and professional

Preferred Qualifications :

  • Understanding of insurance programs and payors
  • Understanding of basic medical terminology
  • Previous hospital operator experience
  • Previous experience in a customer service position within a healthcare environment
  • Knowledge of hospital based registration / scheduling system to register patients
  • Knowledge of University and medical center organizations, policies, procedures and forms
  • Bilingual skills in English and Spanish and / or Vietnamese
  • Total Compensation

    We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits .

    Conditions of Employment :

    The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment :

  • Background Check and Live Scan
  • Employment Misconduct
  • Legal Right to Work in the United States
  • Vaccination Policies
  • Smoking and Tobacco Policy
  • Drug Free Environment
  • Misconduct Disclosure Requirement : As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
  • The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

  • California Child Abuse and Neglect Reporting Act
  • E-Verify
  • Pre-Placement Health Evaluation
  • Details of each policy may be reviewed by visiting the following page : https : / / hr.uci.edu / new-hire / conditions-of-employment.php

    Closing Statement :

    The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy .

    We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

    UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at eec@uci.edu or at (949) 824-0500, Monday - Friday from 8 : 30 a.m. - 5 : 00 p.m.

    Consideration for Work Authorization Sponsorship

    Must be able to provide proof of work authorization

    serp_jobs.job_alerts.create_a_job

    Operator Ii • Irvine, CA, United States

    Job_description.internal_linking.related_jobs
    Hospital Assistant II-Patient Lift and Transport Irvine-FT Night Shift

    Hospital Assistant II-Patient Lift and Transport Irvine-FT Night Shift

    University of California - Irvine Health • Irvine, CA, United States
    serp_jobs.job_card.full_time
    University of California, Irvine, and the only academic health system based in Orange County.UCI Health is comprised of its main campus,. UCI Health Community Network in Orange and Los Angeles count...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Telephone Operator

    Telephone Operator

    VirtualVocations • Mission Viejo, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Telephone Operator.Key Responsibilities Courteously and efficiently answers all incoming calls and connects callers with the correct extension Takes and relays message...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Hospitalist

    Hospitalist

    Loma Linda University Faculty Medical Group • Loma Linda, US
    serp_jobs.job_card.full_time
    Loma Linda University Faculty Medical Group, Department of Internal Medicine, is seeking a BE / BC Hospitalist to join our expanding team. The compensation range listed is for starting base compensati...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Clinical Assistant

    Clinical Assistant

    VirtualVocations • Oceanside, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Clinical Assistant to manage incoming calls related to prior authorizations and customer service inquiries. Key Responsibilities Screen and direct incoming calls and req...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Certified Coder II

    Certified Coder II

    VirtualVocations • Oceanside, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Divisional Coder II Remote.Key Responsibilities Assign codes to various medical encounters using ICD-10-CM and CPT codes Collaborate with team members to ensure timely...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Texas Licensed General Radiologist

    Texas Licensed General Radiologist

    VirtualVocations • Oceanside, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Remote Evening General Radiologist to provide diagnostic imaging services.Key Responsibilities Provide remote radiology coverage for local hospitals across Texas during...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Illinois Licensed Telemedicine Nurse Practitioner

    Illinois Licensed Telemedicine Nurse Practitioner

    VirtualVocations • Oceanside, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a full-time W2 Telemedicine Nurse Practitioner with an Illinois license.Key Responsibilities Conduct thorough patient assessments and develop personalized treatment plans...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Physician Assistant - Dermatology

    Physician Assistant - Dermatology

    Confidential • Dana Point, US
    serp_jobs.job_card.full_time +1
    Physician Assistant – Dermatology.Build Your Career with Flexibility and Growth in Coastal Dermatology.We’re a thriving private dermatology practice with 15+ years serving the Dana Poin...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    LVN On - Call - 342

    LVN On - Call - 342

    Telecare Corporation • Riverside, CA, United States
    serp_jobs.job_card.full_time
    They made it easier for me to live, breathe, eat, and stay clean.Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live. What You Will Do to Change Lives.The License...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    ____ Assistant II - Hospital Phone Operators - Irvine - FT Days Variable

    ____ Assistant II - Hospital Phone Operators - Irvine - FT Days Variable

    University of California - Irvine Health • Irvine, CA, United States
    serp_jobs.job_card.full_time
    University of California, Irvine, and the only academic health system based in Orange County.UCI Health is comprised of its main campus,. UCI Health Community Network in Orange and Los Angeles count...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Behavioral Health Technician

    Behavioral Health Technician

    Ocean Hills Recovery LLC • Dana Point, CA, US
    serp_jobs.job_card.full_time
    Provides direct care and 24 / 7 observation of clients while on shift; completes and uploads the appropriate monitoring logs for each client under the BHT's supervision daily.Responds to client inqui...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Idaho Licensed Telephonic Case Manager

    Idaho Licensed Telephonic Case Manager

    VirtualVocations • Oceanside, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Telephonic Case Manager.Key Responsibilities Collaborate with healthcare providers and employers to create and implement treatment plans for injured / disabled individual...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    ____ Assistant II - Hospital Phone Operators - Irvine - FT Evenings Variable

    ____ Assistant II - Hospital Phone Operators - Irvine - FT Evenings Variable

    University of California - Irvine Health • Irvine, CA, United States
    serp_jobs.job_card.full_time
    University of California, Irvine, and the only academic health system based in Orange County.UCI Health is comprised of its main campus,. UCI Health Community Network in Orange and Los Angeles count...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Overnight Editor II

    Overnight Editor II

    VirtualVocations • Oceanside, California, United States
    serp_jobs.job_card.full_time
    A company is looking for an Overnight Editor II for their Newshub team.Key Responsibilities Develop and execute stories for all digital platforms, ensuring quick and accurate editing Collaborate...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Illinois Licensed Telemedicine Gynecologist

    Illinois Licensed Telemedicine Gynecologist

    VirtualVocations • Oceanside, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a 1099 Telemedicine Gynecologist with an Illinois License.Key Responsibilities Conduct thorough patient assessments and develop personalized treatment plans via video vis...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Ophthalmology Assistant

    Ophthalmology Assistant

    Loma Linda University Health • San Bernardino, CA, United States
    serp_jobs.job_card.full_time
    The Ophthalmology Assistant performs : visual acuity, hand held tonometry, potential acuity meter, brightness acuity testing, intake, automatic and manual lensometry, keratometry, visual field testi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Certified Nurse Assistant II

    Certified Nurse Assistant II

    Front Porch Communities and Services • Claremont, CA, United States
    serp_jobs.job_card.full_time
    Claremont Manor Retirement Community is Hiring.Under the direction of the Charge Nurse, DSD and / or DON, the CNA is responsible for performing routine patient / resident care according to policies and...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Perioperative Nurse II (CVOR) - $3,529 per week

    Travel Perioperative Nurse II (CVOR) - $3,529 per week

    Host Healthcare • Newport Beach, CA, United States
    serp_jobs.job_card.full_time
    Host Healthcare is seeking a travel nurse RN CVOR for a travel nursing job in Newport Beach, California.Job Description & Requirements. Host Healthcare Job ID #a1fVJ000006vkvVYAQ.Pay package is base...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted