Restaurant Supervisor

Job Description

Job Description

The Sonnenalp is looking for a Full-Time Year-Round Supervisor.

Wage : $20.00 - $21.00 / hour, plus tips (avg $6-$7 additional per hour)

Application Deadline : Hiring will occur on a rolling basis. Applications will be accepted until November 15th or until the positions are filled.

Primary Purpose of Position

The Supervisor oversees front of the house operations in the restaurant during service. They will ensure consistent, superior service and food, stepping into all positions in the restaurant as necessary. They are responsible and have the authority to take care of immediate guest and staff issues. The Supervisor will comply with, and enforce all hotel / restaurant policies and procedures.

Essential Duties and Responsibilities

• Prioritize and organize all phone messages regarding reservations
• Supervise staff to make sure they are properly prepared for an upcoming shift and provide them with the tools they need to perform well; menu terminology, 86 list, special group needs, etc.
• Supervise staff during a shift to ensure greatest guest satisfaction; points of service, attention to detail, etc.
• Work with kitchen staff to make sure food is being prepared in an organized and timely manner
• Check with customers during their meal to see if they are happy with their dining experience
• Help control food and alcohol costs by coding invoices, charting ongoing costs, and checking prices
• Keep staff educated and tested on menus and LHW standards
• Help keep restaurant properly stocked by placing orders for coffee and tea and letting the appropriate managers know if we have shortages of products such as wine, beer, liquor and food
• Handle inventory matters monthly, get to accounting in a timely manner
• Manage bar ordering (liquor, beer, soft beverages, and coffee)

Education / Experience

Special Skills / Equipment

Essential Physical Requirements

Benefits :

Employee Conduct