Branch Manager
Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you are empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in Albertville, MN.
Job Summary
Responsible for daily oversight, administration, and management of all operations of a branch location. Provides leadership to the branch staff so successful levels of customer experience, sales, profitability, and inventories are attained.
Responsibilities
Essential Functions :
- Plans, coordinates, and directs operational activities for the branch.
- Prepares and implements objectives and plans to support branch / company strategies.
- Coordinates the development of new supply chain solutions, systems, technology, methods, ideas, and procedures.
- Coordinates with various teams to streamline operations and meet challenges.
- Improves efficiency and scalability of branch layout, workflow, and equipment.
- Utilizes warehouse management systems.
- Provides feedback from the field on customer satisfaction.
- Provides feedback on the performance of vendor programs / promotions.
- Makes customer calls and works to establish and maintain a high-level relationship with key customers.
- Coordinates management contacts, stays abreast of market trends.
- Participates in the coordination, analysis, and decision-making of customer needs.
- Provides leadership for local inventory committee.
- Monitors the competitive factors affecting sales, profits.
- Responsible for the Profit and Loss statement.
- Provides continuous input to leadership on formulation of branch Fiscal Year budget.
- Ensures efficient inventory management.
- Develops and maintains business relationships.
- Ensures all operations adhere to industry safety protocols.
- Builds a culture of excellence, trust, and dedication.
- Places high importance on talent development.
- Actively recruits for all branch positions.
Non-essential Functions :
Provides support for branch purchasing, product evaluations.Continuously looks for systems, methods, and ideas to improve processes.Responsible for the implementation of customer satisfaction surveys.Assists with planning and coordinating of the annual sales incentive programs.Coordinates distribution of sales reports to staff.Assists with establishing sales budgets / goals.Conducts or assists with sales meetings and trade shows.Identifies sales, marketing, product, and application training needs.Coordinates with the Customer Financial Services staff.Qualifications
Minimum of a four-year business or trade degree or equivalent experience required.Three years of prior management experience preferred.Strong knowledge of distribution experience preferred.Ability to read, write and speak in English required.Prefer strong working knowledge of PC for Windows, Microsoft Office, Internet, Email and SAP software.Skills and Abilities
Ensures AccountabilityStrong Business InsightExcellent interpersonal, written, and verbal communication and reading skills.Ability to effectively plan, align and organize.Excellent customer service skills.Physical Requirements
Frequency at which you would carry / lift in a typical day : Occasionally 0 33% Frequently 34 66% Continuously : 67 100%
Lift from Waist :10 to 25 lbs. - Occasionally26 to 50 lbs. - Occasionally51 to 75 lbs. - Occasionally75 to 100 lbs. - Not at all100+ lbs. - Not at allLift from Floor :10 to 25 lbs. - Occasionally26 to 50 lbs. - Occasionally51 to 75 lbs. - Occasionally75 to 100 lbs. - Not at all100+ lbs. - Not at allCarried for Distance :10 to 25 lbs. - Not at all26 to 50 lbs. - Not at all51 to 75 lbs. - Not at all75 to 100 lbs. - Not at all100+ lbs. - Not at allPhysical Activity
Frequency at which you would do the following in a typical day :
Sitting - OccasionallyStanding - FrequentlyWalking - ContinuouslyBending / stooping - OccasionallyCrawling - Not at allClimbing / Walking Stairs - OccasionallyReaching - OccasionallyCrouching / squatting - OccasionallyKneeling - OccasionallyBalancing - FrequentlyRepetitive motion - OccasionallyPivoting - OccasionallyPushing / Pulling - OccasionallyGrasping - FrequentlyFingering - OccasionallyTalking - ContinuouslyDriving - OccasionallyDesk work - ContinuouslyUse of a computer - ContinuouslyUse of a telephone - FrequentlyHearing - ContinuouslyExposure - FrequentlyTravel - OccasionallyAdditional Information
This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation. Salary range is $97,000-$130,000 based on experience.