Senior Product Manager, MobileCanary Technologies • San Francisco, CA, United States

Senior Product Manager, Mobile

Canary Technologies • San Francisco, CA, United States

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About Us

Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.

Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.

Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.

Join us in shaping the future of hospitality!

About the Role

Canary Technologies is hiring a Senior Product Manager, Mobile to lead and scale our mobile portfolio : our native guest app, the hotel Staff App, and our developer SDKs. You will evolve these products, strengthening their reliability, performance, and usability while expanding capabilities that drive measurable business impact. Partner closely with Design and Engineering to ship best-in-class iOS and Android releases, improve SDK developer experience and documentation, and ensure mobile continues to be a strategic growth lever for Canary. Own outcomes that matter for hotels and guests, balancing usability, performance, and platform constraints.

Responsibilities

Steward and scale our mobile portfolio : native guest app, Staff App, and developer SDKs, with a clear multi-quarter roadmap
Evolve our SDKs to be even easier to adopt, well-documented, versioned, and observable for reliability
Lead execution on our guest and staff-facing mobile capabilities including authentication, messaging, payments, offline support, and notifications
Partner with Design and Eng to establish mobile UI patterns, accessibility standards, and performance budgets (startup time, bundle size, battery / CPU)
Set quality bars for mobile releases including telemetry, alerting, and crash-free thresholds; partner with QA to scale automated test coverage
Collaborate with Platform, Payments, and Integrations teams to unlock mobile-first experiences powered by Canary’s core services
Drive rollout plans, experimentation, and measurement to improve activation, engagement, retention, and app store ratings
Champion security, privacy, and compliance across mobile (PII handling, PCI concerns, secure storage, secrets, and transport)

Qualifications

Required Experience

6+ years in Product Management with 3+ years working on native mobile apps and / or SDKs

Proven track record shipping high-quality iOS and / or Android features end-to-end with measurable impact

Experience defining and delivering developer SDKs or mobile frameworks with strong docs, samples, and semantic versioning

Familiarity with modern mobile architectures, tooling, and telemetry (e.g., Swift / SwiftUI, Kotlin / Jetpack, Gradle, Xcode, Play Console, TestFlight, Crashlytics)

Technical & Product Acumen

Strong product sense for mobile UX including performance, accessibility, and offline-first design

Comfort working through mobile platform constraints such as background execution, push notifications, permissions, and app store policies

Ability to create clear API contracts, run RFCs with Engineering, and manage deprecation paths

Data fluency; can instrument event schemas and define KPIs for adoption, stability, and engagement

Leadership & Communication

Excellent written and verbal communication with engineers, designers, GTM, and external partners

Demonstrated success leading cross-functional work in fast-paced environments with high ambiguity

Customer empathy for hotel staff workflows and guest journeys; can translate insights into mobile-first solutions

Preferred Qualifications

Experience in hospitality, travel, or other two-sided marketplaces

Background in payments and secure mobile data handling (PCI considerations)

Track record improving App Store and Play Store ratings and review response programs

Compensation

$160,000 - $220,000 a year. The base Salary Range for our New York and SF offices for this role is $160,000 – $220,000 annualized salary. This is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate’s skill level, experience, and specific work location. This role may also include the opportunity to earn a discretionary bonus and / or equity.

Benefits

Canary Days : company-wide days off each month to ensure at least one extended weekend or day off.

Self Improvement Club : monthly meetings to share personal goals and a budget for related purchases.

Professional Development Chats : budget to facilitate cross-functional development conversations across the organization.

Travel Reimbursement : stipend for visiting offices in New York, San Francisco, or Dallas.

Personal Travel Reimbursement : credit toward stays at hotels Canary works with.

Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.

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Senior Product Manager • San Francisco, CA, United States