Ambulatory Office Manager (Health West)

Ambulatory Office Manager (Health West)

Charleston, South Carolina

The Office Manager reports to the Senior Operations Manager. The Office Manager is responsible for overseeing the day-to-day front desk operations and financial counseling services in a designated area within MUSC Health Ambulatory clinics. Under the direction of the Senior Operations Manager of Ambulatory Services, the Office Manager proactively assesses and implements appropriate processes to ensure that all facets of ambulatory administrative management are effectively addressed. The Office Manager works collaboratively with physicians, nurses, revenue cycle team, access center and staff to ensure timely patient access to care, registration, and efficiency, practice optimization, fiscal integrity, and to foster the delivery of a quality patient care experience.

First level management. Typically supervises one or more areas of a department. Supervises two or more professional and or support staff at work as well as their day to day activities. Typically does not have the authority to hire, fire, or promote but their input on these types of actions is highly considered. Main focus is on each employee they manage. May coordinate the business aspects of a department to include but not limited to strategy, project management, budget planning and oversight and financial operations.

Education : Bachelor's Degree or Equivalent Work Experience : 6 years progressive work experience and 1 year management experience.

Required Licensure, Certifications, Registrations : Current South Carolina RN License or multi-state Nursing License Compact and BLS required. Current American Heart Association (AHA) Basic Life Support (BLS) certification or American Red Cross BLS for Healthcare Providers certification is required.

Physical Requirements : Continuous requirements are to perform job functions while standing, walking and sitting. Ability to bend at the waist, kneel, climb stairs, reach in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands / wrists / elbows and shoulders, reach in all directions. Ability to be qualified physically for respirator use, initially and as required. Maintain 20 / 40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment and work indoors. Frequently lift, lower, push and pull and / or carry objects weighing 50 lbs (+ / -) unassisted, exert up to 50 lbs of force, lift from 36" to overhead 25 lbs. Infrequently work in dusty areas and confined / cramped spaces.