Job Description
Job Description
Description :
Dental Associates of St. Paul is currently hiring a Patient Care Coordinator to join our team!
The Patient Care Coordinator performs a variety of tasks directly related to the scheduling of patient care. Each Patient Care Coordinator is responsible for a Doctor and Hygienist’s schedule. The efficiency and productivity of the Dental Team is directly related to the Patient Care Coordinators. The Patient Care Coordinator is the first impression of our dental practice — professionalism and friendliness are of utmost importance. Answering phones promptly and professionally is a primary responsibility of all Patient Care Coordinators.
Key Responsibilities
- Scheduling appointments for each Doctor, Dental Therapist, and Hygienist.
- Verifying and updating billing and insurance information for each patient visit (accuracy is essential to providing our patients correct financial information).
- Checking in patients upon arrival, ensuring privacy, efficiency, and friendliness, and updating all necessary forms.
- Coordinating the scheduling of interpreters and ensuring professional interpreting services are provided.
- Processing all incoming / outgoing requests in a timely manner, including head-start forms, prescription requests, referrals, transferring of records, and post-op calls.
- Processing patient payments and ensuring accurate posting to each provider.
- Keeping a clean and organized work area and lobby.
Requirements :
Key Qualities We’re Looking For
Reliability and strong multitasking skills.Ability to work with a challenging patient base while maintaining professionalism and compassion.Excellent teamwork and communication skills — gets along well with others.Willingness to learn, grow, and take on training.Strong customer service focus with a compassionate approach.Pay Rate
starting at $23 an hourIf you’re passionate about patient care, enjoy a team-based environment, and want to grow with a supportive dental practice, we’d love to hear from you!