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Patient Accounts Representative
Patient Accounts RepresentativeGrand River Health Main Campus • Rifle, CO, US
Patient Accounts Representative

Patient Accounts Representative

Grand River Health Main Campus • Rifle, CO, US
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Job Description

Job Description

Patient Accounts Representative

FT, Days

Grand River Health | Rifle, CO

At Grand River, we are more than a hospital - we are neighbors taking care of neighbors proudly serving residents of Western Colorado and beyond. Our supportive culture is built on respect , friendliness , and a shared commitment to exceptional patient care .

What You’ll Do

Offer an exceptional patient experience at the reception area of Patient Financial Services (PFS). Serves as the first point of contact for patients making inquiries of PFS.

  • Maintains positive, professional, and helpful demeanor
  • Greet patients in person or by phone, update patient information, and communicate with patients
  • Reviews and follows up on billing, adjusts accounts, answers inquiries, and updates accounts
  • Collects payments and coordinates insurance tasks
  • Maintains daily communication within the PFS department
  • Builds and maintains effective relationships with patients, providers, coworkers, and community members
  • Cross-trains with other PFS department members and provides backup support as needed
  • Provides customer service to patients, coworkers, and community members
  • Takes messages, distributes to appropriate personnel, and documents patient issues
  • Performs various clerical duties, scans paperwork into electronic systems

Who We’re Looking For

  • Working experience in a similar role in a healthcare setting preferred.
  • High school diploma or equivalent preferred

    • What We Offer

    Our total rewards package includes

  • Pay Range : $17.50 - $23.65 / hour (based on experience)
  • Shift Differentials :  $2–$4 / hour for nights and weekends
  • Comprehensive Benefits :  Medical, dental, vision, PTO from day one, extended illness time, retirement plan with match, and more
  • Perks :  Payroll deductions for hot springs, gyms, ski passes, pet insurance, access to outdoor recreation, and more!

    • Compensation may vary outside this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience.

    Position is open until filled unless posted otherwise.

    Why Join Grand River Health?

    As a special taxing district, we are accountable to our community, allowing us to prioritize  exceptional patient-centered care  over financial bottom lines. Our main hospital campus is located in picturesque Rifle, Colorado with twenty-five beds providing a wide range of services, along with a long-term care center and a satellite campus. While the secret is out that this is a great place to live, the atmosphere of  a caring and friendly community  has been preserved amidst a steady growth of population.

    OUR MISSION :

    To improve the health and well-being of the communities we serve.

    OUR VISION :

    To be our communities’ first choice in quality healthcare.

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    Patient Account Representative • Rifle, CO, US