Store Personnel Clerk

Administrative Clerk

Provide administrative and clerical support to store management personnel. Perform back-up functions when coverage is required for other areas of the store. Consistently provides friendly, courteous customer service to internal and external customers. Performs other related work.

Typical Duties and Responsibilities

• Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
• Answer and direct in-coming phone calls.
• Process in-coming and out-going mail by insuring it is in the right slots, delivering to the correct location or mail drop, etc.
• Send and receive information by computer terminal.
• Perform clerical duties (type, create reports, distribute and send paperwork, file, follow up on weekly reports, collate, staple, fax, process checks, proof documents, prepare forms, maintaining office supply inventory and responding to needs, make employee name badges, etc.).
• Input information (e.g., department schedules, invoices, relaying information from other stores and General Office to the appropriate individuals, credits and charges, inventory, safety information, etc.) by computer terminal.
• Assist visitors coming in-person to see specific personnel.
• Review accuracy of information (i.e., insures employees punch time record accurately by verifying payroll and correcting punch errors, investigating discrepancies, etc.).
• Input attendance and follow up with manager.
• Answer employee related questions (i.e., insurance, employee contract, general company policy, etc.)
• Manage online application process for store positions (i.e. post open positions, review applications, forward applications to hiring manager for review, conduct phone screens, schedule information meeting or information gathering, schedule interviews, track and process online applicant status timely.)
• Process new employee hires. Complete new employee onboarding, orientation and training as directed by the hiring manager.
• Process workers compensation claims and complete all necessary documentation and follow up.
• Process and handles customer accidents (general liability) claims and reports. Communicate with customers and insurance as needed.
• Provide assistance to employees regarding Federal and State Leaves and submit paperwork (FMLA / Protected Leave) to the proper Compliance Clerk.
• Manage demos (demo meetings, billing, ordering product)
• Handle returned checks and related activities.
• Monitor ongoing employee training requirements.
• Maintain a high degree of confidentiality.
• Performs other duties as assigned or needed.

Requirements

Education :

Experience :

Ability to :

Additional Requirements :

Machines and Equipment Operated :

The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.

EEO / Inclusivity

As the WinCo Foods community continues to grow, our variety of perspectives and wide range of experiences are essential to our strategy and success. We are committed cultivating and celebrating an inclusive environment in which all employees are valued and respected.

Pay Range

USD $18.60 - USD $21.15 / Hr.