Role Summary
The primary responsibility of the National Account Client Service Associate is to partner with National Account and Platform Development Teams to perform critical support to business, operational and servicing of key intermediary home office clients and prospects. The ability to develop relationships and follow processes with business partners across Investment Management, Portfolio Construction, Legal and Compliance, Client Operations, Global Product Management / RFP, Business Reporting, Sales and others is paramount, along with an understanding of the business and our clients.
This is a hybrid role will be based in Kansas City or New York and will report to the Senior Analyst Relations Manager in the National Accounts / Platform Development organization.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the U.S. without visa sponsorship, now or in the future.
How You Will Make an Impact
Support National Account Sales, Relationship Management, Platform Development teams and other internal business partners by assisting in the implementation of various projects and task forces related to client service and business development service needs, performing operational responsibilities and providing support and service to key Intermediary Home Office clients and prospects.
What You Bring to the Team (Required)
Additional Assets (Preferred)
The above statements are not intended to be a complete list of all responsibilities, duties, and skills required.
What We Offer
For New York and based candidates, the salary for this role is $60,000.00. Actual offers are based on various factors including but not limited to a candidate's location, skills, experience, and relevant education and / or training. This position is eligible for cash incentive providing the potential to earn more.
Employees are required to be in the office on a scheduled frequency. Adherence to this schedule is essential to fulfilling the expectations of the role.
American Century Investments is committed to complying with the Americans with Disabilities Act and all other applicable Equal Employment Opportunity laws and regulations. As such, American Century strives to provide a reasonable accommodation to any qualified individual under the ADA to perform essential job functions.
We encourage people of all backgrounds to join us on our mission. If you require reasonable accommodation for any aspect of the recruitment process, please send a request to HR-Talent_Acquisition@americancentury.com. All requests for accommodation will be addressed as confidentially as practicable.
American Century Investments believes all individuals are entitled to equal employment opportunity and advancement opportunities without regard to race, religious creed, color, sex, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age for individuals forty years of age and older, military and veteran status, sexual orientation, and any other basis protected by applicable federal, state and local laws. ACI does not discriminate or adopt any policy that discriminates against an individual or any group of individuals on any of these bases.
Client Service Associate • Kansas City, MO, US