Activity Coordinator

Job Description

Job Description

Salary : $14.50 an hour + gratuities

Join our team as an Activity Coordinator and assist guests with all the fun-filled activities Triple Creek has to offer!

At Triple Creek Ranch we are looking for hard-working, reliable, and detailed-oriented individuals that want to be a part of an amazing team.

This job consists of constantly being around guests and providing instruction to our guests.

Here at Triple Creek Ranch, we want to make guests feel like they are in a Montana getaway and want our employees to help us give that experience to them. We want qualified candidates who enjoy a fast-paced work environment and paying attention to the small things to make guests overall experiences more enjoyable.

Benefits : Medical Coverage (full-time employees), Supplementary Benefits : Dental, Vision, Accident, etc. (full-time year-round employees), PTO & 401k Match (full-time year-round employees), employee discounts on stays and merchandise.

Overview

To promote guests enjoyment of their stay at Triple Creek Ranch through a polite and conscientious presentation of the activities and opportunities available, to assist guests in deciding which activities they would like to participate in, and to accommodate guests requests while exceeding their expectations.

Essential Functions

Inform guests of the on Ranch activities & assist with additional guest activity as needed.

• Inform guests of activities available at Triple Creek Ranch and accommodate guests requests within the management framework.
• Attend necessary meetings to disseminate guest activities to staff on both shifts.
• Coordinate guests requests with appropriate department managers, e.g. wrangler, dining room, kitchen, housekeeping and front desk.
• Keep accurate records and make them available to other Activities Coordinators.
• Coordinate with off-ranch service schedules and provide itineraries as needed.
• Maintain fishing equipment, give or set up fly fishing casting clinics, schedule fishing guides, and obtain guests fishing licenses.
• Provide games, movies, umbrellas, and any other miscellaneous items to guests.
• Organize and assist guests with pack lunch orders and communicate requests to the kitchen.
• Help plan and schedule special activities for the ranch and notify guests.
• Help with gift shop sales and keep accurate sales records.
• Help keep guest bills current by adding any activity or retail sale charges.
• Give lodge tours / cabin tours for new guests and visitors.
• Assist with answering phone calls, transferring calls and / or taking messages for the ranch.
• Arrange airport transfers for arriving and departing guests when needed.
• Make sure guests who are off-ranch receive messages in a timely manner.
• Have a thorough knowledge of the operation of Triple Creek Ranch and its history.
• Perform any reasonable duties as deemed appropriate by management.

Minimum Required Qualifications

Job Classification

Disclaimer

This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Additionally, TCR reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.