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Housing Choice Voucher Specialist

Housing Choice Voucher Specialist

512FinancialCharlotte, NC, US
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Are you detail-oriented and thrive in a fast-paced environment?

Our client is seeking a highly motivated individual to join their team as a  Housing Choice Voucher Specialist.   In this position, you’ll use your organizational skills and housing program knowledge to coordinate the Housing Choice Voucher process.

About the Company :

  • Our client is a full-service SFR platform that leverages the latest technological advances to optimize investor returns and achieve positive outcomes for their residents and communities.
  • They offer a flexible, empowering culture committed to environmentally sustainable practices and empowering their residents to improve their financial health.
  • With a collaborative, transparent, and curious team, they value self-motivated individuals with a "can-do" mindset.

What You'll be Doing :

  • Coordinate the Voucher Journey Guide applicants through the entire Housing Choice Voucher process from approval through move-in Oversee the intake and lease-up process for all voucher holders Prioritize and resolve high-urgency HCV cases, especially those stuck between approval and move-in Documentation & Compliance Accurately prepare and submit required documents (e.g., RFTA packets, lease agreements, tenancy addendums) to Public Housing Authorities (PHAs) Ensure all applications and documentation are submitted on time and are fully compliant with HUD and local regulations Maintain detailed resident records and track critical dates, including recertifications, inspections, and rent changes Respond quickly to inquiries from Housing Authorities and resolve any discrepancies or compliance issues Resident & PHA Relations Act as the primary contact for voucher residents regarding program rules, lease terms, recertifications, and rent questions Support residents by explaining rent portions, utility allowances, and responding to Housing Authority notices Build and sustain strong working relationships with local PHAs, inspectors, and support services Internal Collaboration & Inspections Work with Construction and Maintenance teams to pass inspections and ensure smooth move-ins Partner with the Collections and Renewals teams on HCV-related issues, including contract renewals and non-payment reporting Keep all databases (ERMS / Ender, SmartSheet) current and accurate with comprehensive HCV documentation Projects & Continuous Learning Stay informed on the latest HUD guidelines and PHA updates Contribute to special projects and support additional duties as needed Qualifications & Experience
  • High school diploma or GED required; Bachelor’s degree preferred
  • Minimum 3 years of experience in property management , with a specialization in Housing Choice Vouchers
  • At least 3 years of team management experience
  • Deep knowledge of HUD guidelines and Housing Authority processes
  • Proven ability to build strong relationships with residents, internal teams, and PHAs
  • Experience with property management software , plus strong skills in Microsoft Outlook, Excel, and PowerPoint
  • Excellent verbal and written communication abilities
  • High attention to detail with top-notch organizational and time-management skills
  • A proactive, self-motivated , and solution-oriented mindset This is an office-based position in Charlotte, NC, and requires in-office attendance five days a week, Monday through Friday .  Our client offers competitive compensation, benefits, and opportunities for growth.

    • Equal Opportunities and Other Employment Statements :

  • Our client is deeply committed to building a workplace and community where inclusion is not only valued but prioritized.
  • They take pride in being an equal opportunity employer and seek to create a welcoming environment based on mutual respect and to recruit, develop and retain the most talented people from a diverse candidate pool.
  • All employment decisions shall be made without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other basis as protected by federal, state, or local law.
  • Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship.

    • Join our client's team and become an integral part of providing exceptional service and support for their field-level property management.  Apply now!   Want to learn more about 512Financial?

  • Check out our Recruitment and Talent Acquisition Page!

    • If you have any questions, please reach out to us here :

  • https : / / 512financial.com / contact / Powered by JazzHR
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