Leave Experience & Workforce Insights Partner

Leave Experience & Workforce Insights Partner

The Leave Experience & Workforce Insights Partner serves as the single point of contact for employees navigating leaves of absence, while also analyzing leave and absence trends across the system. This dual-focused role combines concierge-style employee support with workforce data insights to improve employee well-being, operational readiness, and organizational outcomes. The Partner ensures employees feel supported throughout the leave lifecycle, while also equipping leaders with actionable insights on absence management.

Provide proactive, concierge-style support to employees before, during, and after leaves of absence (e.g., medical, parental, personal, FMLA, ADA). Educate employees on leave benefits, pay impacts, and resources; connect them to wellness, EAP, and system programs that support their journey. Partner with TPA to ensure leave compliance, case management, and timely resolution of escalations. Serve as the employee's and manager's trusted guide, simplifying processes and ensuring a positive leave experience. Coordinate with Employee Health for return-to-work and fitness-for-duty clearance, including modified duty or accommodations as needed. Analyze leave and absence data (e.g., frequency, duration, intermittent patterns, department trends) to identify risks and opportunities. Develop dashboards and reports to inform HR leadership, managers, and executives about absence trends and workforce impact. Act as a liaison between employees, managers, HR, Benefits, Employee Health, Payroll, and the TPA to ensure seamless leave administration. Partner with HRIS / Workday teams to optimize leave tracking, reporting, and automation. Perform other duties as assigned, demonstrating flexibility, collaboration, and a service-oriented approach consistent with Arkansas Children's mission and values.

Arkansas Children's is the only hospital system in the state dedicated to caring for children, which enables us to uniquely shape the landscape of pediatric care in Arkansas. Arkansas Children's is driven by four core valuessafety, teamwork, compassion, and excellencewhich inform every action. Arkansas Children's Hospital has received Magnet Status from the American Nurses Credentialing Center (ANCC), for nursing excellence and patient outcomes. And we are nationally ranked by U.S. News & World Report for Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology & Lung Surgery, and Urology. For more than a century, Arkansas Children's has met the unique needs of children. But we're more than just a hospital treating sick kidsour services include two hospitals, a pediatric research institute, foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow. Arkansas Children's Little Rock campus includes a 336-bed hospital with the state's only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, as well as a nationally-recognized transport service. And Arkansas Children's Northwest provides inpatient and emergency care, clinic rooms and diagnostic services to children in that corner of the state.