Technical Support Tech I

Apex is hiring for a Technical Support Technician in Manassas, VA. If you are interested in the opportunity, please apply here, and email an updated resume to technical recruiter, Madison Sylvia at msylvia@apexsystems.com.

Job Title

Technical Support Tech I

Pay Rate

$23 / hr.

Location

Manassas, VA

Job Details

• Provides support to end users on a variety of issues.
• Identifies, researches, and resolves technical problems.
• Responds to telephone calls, email and personnel requests for technical support.
• Documents, tracks and monitors the problem to ensure a timely resolution.
• May require an associates degree in a related area and 0-3 years of experience in the field or in a related area.
• Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
• Relies on instructions and pre-established guidelines to perform the functions of the job.
• Works under immediate supervision.
• Primary job functions do not typically require exercising independent judgment.
• Typically reports to a supervisor or manager.

EEO Employer

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