Remote Refrigeration Technician

Job Description

Job Description

Position Summary

The Remote Refrigeration Technician will be responsible for the real-time monitoring, diagnostics, and remote troubleshooting of commercial refrigeration systems. This individual will ensure operational efficiency, respond to alarms, manage refrigeration-related work orders, and support field technicians to minimize downtime and maintain optimal system performance. Remote (with potential travel to client sites as needed)

Key Responsibilities :

• Monitor refrigeration systems through remote management platforms (e.g., Emerson E2, Danfoss, Carel, or equivalent).
• Analyze system alarms, temperature trends, and performance data to identify issues before escalation.
• Create, assign, and track refrigeration-related work orders in the maintenance management system.
• Coordinate with on-site technicians to provide remote troubleshooting assistance.
• Support preventive maintenance initiatives through system data review and recommendations.
• Maintain accurate records of system performance, interventions, and service notes.
• Collaborate with operations and client teams to communicate system status and ensure service expectations are met.
• Participate in after-hours monitoring rotation as required.

Qualifications & Experience :

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