Job Description
Job Description
Position Summary
The Remote Refrigeration Technician will be responsible for the real-time monitoring, diagnostics, and remote troubleshooting of commercial refrigeration systems. This individual will ensure operational efficiency, respond to alarms, manage refrigeration-related work orders, and support field technicians to minimize downtime and maintain optimal system performance. Remote (with potential travel to client sites as needed)
Key Responsibilities :
- Monitor refrigeration systems through remote management platforms (e.g., Emerson E2, Danfoss, Carel, or equivalent).
- Analyze system alarms, temperature trends, and performance data to identify issues before escalation.
- Create, assign, and track refrigeration-related work orders in the maintenance management system.
- Coordinate with on-site technicians to provide remote troubleshooting assistance.
- Support preventive maintenance initiatives through system data review and recommendations.
- Maintain accurate records of system performance, interventions, and service notes.
- Collaborate with operations and client teams to communicate system status and ensure service expectations are met.
- Participate in after-hours monitoring rotation as required.
Qualifications & Experience :
3+ years of experience with commercial refrigeration systems or building management systems.Strong understanding of control systems such as Emerson E2, Danfoss, Carel, or similar.Ability to read and interpret refrigeration schematics, wiring diagrams, and control sequences.Prior experience working with CMMS or work order management systems.Excellent communication and organizational skills.EPA certification (preferred but not required for remote role).Strong problem-solving and analytical abilities.Work Environment :
Remote-based position with computer and monitoring software access required.Must have reliable internet connectivity and availability for shift coverage as assigned.May require occasional travel for training or site assessments.Compensation :
Hourly rate or salary range : TBD based on experience.Eligible for overtime, performance bonuses, and company benefits.