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Manager, Global Clinical Operations Learning and Training
Manager, Global Clinical Operations Learning and TrainingJ&J Family of Companies • San Diego, CA, US
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Manager, Global Clinical Operations Learning and Training

Manager, Global Clinical Operations Learning and Training

J&J Family of Companies • San Diego, CA, US
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Manager, Global Clinical Operations Learning and Training

Johnson & Johnson Innovative Medicine R&D is recruiting for a Manager, Global Clinical Operations Learning and Training. This position is a hybrid role and can be located in Titusville, NJ; Raritan, NJ; Spring House, NJ; Horsham, PA; San Diego, CA; or Cincinnati, OH.

The Clinical Trial Learning and Training (CTLT) organization develops and implements training strategies and designs for clinical trial training and Global Clinical Operations (GCO) functional role-based global onboarding programs. This includes determining training needs, developing, and implementing strategic learning initiatives, and leveraging resources to deploy the training plan. CTLT delivers impactful learning and training programs that address gaps and build capabilities to meet future needs while ensuring compliance with relevant regulations, standards, and good clinical practices.

The Manager, GCO Learning and Training (Learning and Instructional Design) will create, define, and drive learning strategy, techniques, and process capabilities to enable an industry-leading approach for the training of GCO clinical trial teams and sites. This will include creating and enhancing functional role-based training programs for best-in-class training across the globe. Design tailored study-specific training programs, including oversight of content development, managing projects, managing vendors, measuring learning effectiveness and process efficiency, engaging stakeholders, and learners.

Additional activities include the following : project management and acting as the primary point of contact for external vendors involved in content creation; partnering closely with CTLT colleagues, other applicable subject matter experts (SMEs), and stakeholders (internal and external) to conduct learning needs assessment to ensure training design will deliver expected outcomes; contribute to other key initiatives within CTLT.

Principal Responsibilities :

  • Understands intended training roles and skills to connect training content and approaches to delivery as part of onboarding and development activities of trainees.
  • Support the design, development, deployment, and administration of training programs that support internal business objectives.
  • Facilitate the overall training needs assessment with various teams to define training plans with clear learning objectives.
  • Establish a systematic approach to learning, leveraging available resources to design, develop, and deploy value-added training solutions based on problem-solving analysis.
  • Design and develop innovative, comprehensive curriculums utilizing advanced design / development techniques and principles of adult learning theory.
  • Identify, oversee, and partner with external vendors and developers when needed.
  • Provide consultation guidance, feedback, and support to SMEs through the course design process, including analysis, design, development, implementation, and evaluation to produce high-quality training materials.
  • Support CTLT representatives to develop high-quality solutions leveraging fit for purpose training techniques, including guidance for the effective organization of content and opportunities for interactivity.
  • Define measures to assess, monitor, and report on the effectiveness and impact of training interventions as well as opportunities for improvement and refinement.
  • Provide guidance, co-create or design plans for training materials, participant guides, facilitator guides, job aids, and performance support tools for all training materials and evaluation strategies.
  • Manage multiple learning projects and potential to manage an internal or external team of learning professionals required to design and deliver learning solutions.
  • Expand knowledge of required tools and techniques through independent study, on-the-job training, and formal training.
  • Maintain knowledge of industry trends, advancements, training design, innovative training techniques, evaluation processes, and technologies.
  • Coach and mentor peers within the CTLT organization in the principles of adult learning, new learning capabilities and services, and training strategies. Foster a culture of continuous learning and development.

Qualifications :

  • A minimum of a Bachelor's degree is required, preferably in Instructional Design, Instructional Technology, or Education. Master's degree in Instructional Design or a related discipline is preferred.
  • A minimum of 8 years of relevant experience in training, education, and / or design and development is required.
  • Experience in the healthcare industry (Pharmaceutical, Medical Device / MedTech, Consumer) is preferred.
  • Experience with organizational change management is preferred.
  • Experience in creating consultative business partnerships and leading large-scale training initiatives is required.
  • Experience with one or more of the following training delivery methods is required : e-learning, virtual, or mobile.
  • Comprehensive knowledge of current instructional theories and principles applicable to both online and instructor-led learning programs is required.
  • Strong understanding of the ADDIE and SAM (Successive Approximation Model) models for instructional design, Learning Management Systems, and SCORM (Sharable Content Object Reference Model) standards preferred.
  • Familiarity with content authoring tools and software, such as Articulate 360, Camtasia, and Microsoft Office (Word, Excel, PowerPoint) is required.
  • Vendor management skills required.
  • Project management skills and the ability to manage multiple priorities is required.
  • Must have excellent written and oral communication, interpersonal and presentations skills.
  • Must have strong networking and relationship building skills.
  • Must have strong leadership, influencing, and problem-solving skills.
  • Must be customer focused with the ability to lead training process continuous improvement.
  • The ability to use a data-driven approach to drive training needs analysis and overall effectiveness with internal customers is required.
  • The ability to apply instructional design theories and adult learning principles in the design and development of blended learning approaches and solutions is required.
  • The ability to collaborate with all levels in a matrix organization is required.
  • This position will require up to 10% travel.
  • The anticipated base pay range for U.S. locations is $115,000 to $197,800.

    The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar / performance year. Bonuses are awarded at the Company's discretion on an individual basis.

    Employees and / or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs : medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

    Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).

    Employees are eligible for the following time off benefits :

  • Vacation - up to 120 hours per calendar year
  • Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year
  • Holiday pay, including Floating Holidays - up to 13 days per calendar year
  • Work, Personal and Family Time - up to 40 hours per calendar year
  • For additional general information on company benefits, please go to : https : / / www.careers.jnj.com / employee-benefits

    The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.

    This job posting is anticipated to close on September 26. The Company may, however, extend this time period, in which case the posting will remain available on https : / / www.careers.jnj.com to accept additional applications.

    Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law.

    Johnson and Johnson are committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.

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