Client Relations Specialist (Richmond)

CapCenteris seeking aClient Relations Specialistto help pursue our mission : simplifyingthe homeownership journeywithconsolidated services, transparent pricing, and most importantly, a client-centric philosophy. This isahigh growth role that we actively promote into operations and sales opportunities.

In theClient Relations Specialistrole, youll be theinitial point of contact forCapCenterprospects who areconsideringCapCenterssuite of services.Client Relations Specialistrespond to inbound inquiries to quickly and accuratelyidentify which leads are qualifiedCapCenterprospects.Client Relations Specialistsunderstandeach inquirys unique situation and financial goals, so that the most appropriatebusinessunitcan help them to the finish line.

Heres what youll need to know about the role, our team, and what it takes to succeed atCapCenter.

You will

In your first 30 days, you will :

• Secure an NMLS license (well sponsor it!)
• Become a subject matter expert onour multiple service lines
• Complete our introductory Consultative Sales training course
• Get hands-on training in our CRM

In your first 90 days, you will :

You are

We hire for talent, not experience. You should be a solutions-oriented thinker who is not afraid to roll up your sleeves and tackle challenging problems.

Youll get

Our culture is growth oriented. PastClient Relations Specialistshave been promoted into sales, operations, team lead, and market management roles.