Director, AI Strategy & Solutions Delivery

Director, Ai Strategy & Solutions Delivery

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

As Director, AI Strategy and Solutions Delivery, on the AI Foundations team, you will drive foundational enterprise-scale AI strategy and execution. You'll define roadmap, architect solutions, and lead cross-functional delivery to unlock and communicate measurable efficiency and innovation. Sitting at the intersection of product leadership, technical program management, and solutions architecture, you'll deliver agentic and AI solutions from strategy and portfolio shaping to solution delivery and operating model design. You will work hands-on with data scientists, ML and platform engineers, and senior business leaders to deliver high-impact use cases. This role is designed for a leader who can move from whiteboard to working solution to scaled adoption, while keeping value capture, safety, and sustainability front and centre. This role plays a critical part in communicating impact and aligning delivery capabilities with business needs, prioritising scalable technical solutions across various domains by engaging business users, grasping the domain context, and matching capabilities to specific problem statements. Your role

• Developing AI-driven strategies to support business value
• Enabling rapid and iterative delivery of AI solutions with consistent value creation
• Advancing our innovative operating model for AI teams

All about you

812+ years hands-on leadership of technology strategies, leveraging data and ML / AI to solve complex business problems and drive measurable impact in large, regulated environments. Proven track record influencing and aligning executives and cross-functional teams to deliver outcomes at scale. Strong communicatorexecutive presence, crisp storytelling, and the ability to translate complex technical concepts into actionable business strategy. Prior experience in strategy, planning, or product roadmap management is crucial, as this role involves shaping strategic direction, rolling out capability roadmaps, and managing internal communications. Highly competent problem solving and solutioning skills; able to demonstrate business need as well as technical solution discovery and design. Proven experience in productionizing AI capabilities based on large datasets, and modern AI patterns (LLMs, RAG, vector databases, embeddings, prompt / response optimization, agents & tools). Practical understanding of evaluation and safety for AI / ML solutions (offline / online testing, adversarial testing, guardrails, telemetry, policy enforcement). The following skills are preferred

Knowledge of cloud computing (Databricks, AWS) and architecture, big data management, and ML platform tools is a plus. Experience in the financial institutions or payments industry. Familiarity with agile methodologies. People leadership experience

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include : insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

Pay Ranges

New York City, New York : $178,000 - $284,000 USD