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Community Manager
Community ManagerNewbury Residential, Inc. • Plainfield, IN, US
Community Manager

Community Manager

Newbury Residential, Inc. • Plainfield, IN, US
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Job Description

Job Description

Description : About Us

Newbury Residential is a leading property management company committed to providing exceptional living experiences to our residents. With a diverse portfolio of properties, we pride ourselves on maintaining high standards of quality and service. Our team is dedicated to fostering a positive and engaging community for our residents and employees alike.

Job Overview

As a Community Manager at one of our affordable properties, you will play a crucial role in our property management team. You will be the primary point of contact for prospective and current residents, ensuring a welcoming and supportive community environment. Your main responsibilities will include managing the leasing process, maintaining high occupancy rates, and ensuring resident satisfaction. If you are a motivated individual with excellent communication skills and a passion for affordable housing, we encourage you to apply.

Position Responsibilities

  • Provide overall leadership and direction for the community, ensuring operations meet Newbury’s performance, compliance, and resident satisfaction standards.
  • Oversee all leasing, marketing, resident relations, and daily office operations.
  • Ensure full compliance with LIHTC regulations, Fair Housing laws, and other applicable state and federal guidelines.
  • Review, approve, and maintain resident files for accuracy, income eligibility, and audit readiness.
  • Monitor occupancy, delinquency, renewal rates, and compliance reports to drive financial and operational performance.
  • Develop and implement marketing strategies to maintain stabilized occupancy while adhering to program guidelines.
  • Manage accounts receivable, collections, and approve invoices in line with property budgets.
  • Recruit, train, and supervise on-site staff, fostering a positive team culture that reflects Newbury’s core values.
  • Conduct regular property inspections to ensure curb appeal, cleanliness, and preventative maintenance.
  • Collaborate with Regional Manager, Compliance, and Maintenance teams to address operational challenges and implement solutions.
  • Build and maintain positive relationships with residents through communication, conflict resolution, and resident event planning.
  • Lead annual recertification process and ensure deadlines are met without jeopardizing compliance or resident satisfaction.

Compensation & Benefits

  • Competitive Salary & Bonus Opportunity
  • Health, Dental, and Vision Insurance
  • Health Savings Account
  • Generous Paid Time Off
  • 401K with Company Match
  • Ongoing Training and Professional Development Opportunities
  • Join Our Team

    If you are an experienced property management professional with a passion for affordable housing and the flexibility to travel, we encourage you to apply. This is a unique opportunity to support communities across the country and make a meaningful impact while growing within a mission-driven organization.

    Our Core Values

    At Newbury Residential, our team members embody our values in everything we do :

  • Honesty at Our Core – acting with transparency and integrity in every interaction.
  • People Centered Approach – putting our residents and prospects first, always.
  • Innovation – bringing creativity and fresh ideas to how we serve and market our communities.
  • The Newbury Standard – striving for excellence in design, service, and performance.
  • Empowering Respect – fostering inclusivity, collaboration, and dignity across our teams and communities.
  • How to Apply

    Interested candidates are invited to submit their resume and cover letter detailing their qualifications and experience. To be considered as a top candidate, please submit a 1-3 minute video along with your application, answering the following questions :

  • What excites you most about this role?
  • What unique qualities will you bring to our team?
  • Please include “I want to travel for Newbury Residential” in the subject line and email to felicia@newburyresidential.com or call 931.378.8488 and leave a voicemail.

    Requirements :

    Position Requirements

  • Outgoing with previous leasing or sales experience in property management, real estate, or hospitality preferred.
  • Minimum 3 years of experience as a Community Manager is a plus
  • Strong knowledge of LIHTC compliance including initial certifications, annual recertifications, student rule, and file audit requirements.
  • Strong knowledge of Fair Housing laws and leasing compliance standards
  • Demonstrated leadership skills and experience managing or mentoring property teams
  • Exceptional organizational and time-management skills with the ability to prioritize multiple tasks across various locations
  • Excellent communication, interpersonal, and problem-solving abilities
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software (Entrata preferred)
  • Creative mindset with experience in social media management and grassroots marketing.
  • Ability to work independently and as part of a team
  • Strong sales and negotiation abilities
  • Necessary Special Requirements

  • Valid Driver’s License and reliable transportation
  • Ability to lift up to 25 pounds and navigate properties with stairs, uneven surfaces, or outdoor terrain
  • High school diploma or equivalent required; college degree in Marketing, Business, or related field a plus.
  • Ability to work flexible hours including some evenings and we
  • Compensation details : 60000-70000 Yearly Salary

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    Community Manager • Plainfield, IN, US