Senior Software Support Analyst
VirtualVocationsRochester, New York, United Statesjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Senior Software Support Analyst - Student.
Key Responsibilities
Provide technical support for complex software products, prioritizing and resolving issues effectively
Act as a liaison for clients, researching and troubleshooting reported issues in a timely manner
Document issues and solutions for knowledge base use and attend training to maintain product knowledge
Required Qualifications
Bachelor's Degree in Computer Science or related field
Working knowledge of appropriate operating systems
Knowledge of Transact SQL programming language / SQL Enterprise Manager
Strong desire to work in a support desk environment
In-depth knowledge of relational databases SQL Server and SQL
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Software Support Analyst • Rochester, New York, United States
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