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Process & Quality Technician, Regional Operations

Process & Quality Technician, Regional Operations

TeslaSan Jose, CA, United States
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What to Expect The Installation Quality Operations Team collaborates closely with regional installation teams to ensure the highest standards of quality and efficiency for Tesla Energy's residential energy products. Operating out of approximately 53 warehouses across 12 regions in the USA, the Quality Operations team mirrors this regional structure, with Quality Technicians positioned in most warehouses and reporting to Regional Quality Managers. The core purpose of this role is to conduct process and product audits, drive adherence to standard operating procedures (SOPs), and identify opportunities for improved installation efficiency. Additionally, the role involves addressing emerging quality trends and supporting field teams with advanced installation and product knowledge for all residential energy products.

What You'll Do

  • Identify failures, capture photographic evidence, and generate detailed audit reports through process and product audits
  • Review audit findings with installation teams and leadership on-site or during team meetings, coaching best practices to address inefficiencies
  • Provide installation solutions and serve as a key resource for field teams with advanced product and installation expertise
  • Perform minor rework on jobsites and create rework cases for significant repairs as needed
  • Stay informed on new products, best practices, and workmanship guidelines by participating in team meetings and mandatory training sessions
  • Foster a safety-focused culture through accountability systems and recognition, adhering to state, local, OSHA, and Tesla safety policies
  • Demonstrate willingness to travel as required to support regional operations

What You'll Bring

  • High school diploma, vocational or technical school training preferred, or equivalent experience
  • Minimum of 3 years of experience in roofing, solar panel installation, Powerwall, or home electrical disciplines
  • Strong understanding of roofing and residential electrical systems
  • Knowledge of electrical code preferred
  • Ability to adapt to evolving business needs with a proactive learning mindset, flexibility, and a go-getter attitude
  • Excellent coaching and job management skills
  • Strong organizational, problem-solving, tactical thinking, and time management abilities
  • Compensation and Benefits Benefits

    Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire :

  • Aetna PPO and HSA plans >
  • 2 medical plan options with $0 payroll deduction

  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company paid Basic Life, AD&D, short-term and long-term disability insurance
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include : critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks program
  • Expected Compensation $36.77 - $42.73 / hour + cash and stock awards + benefits

    Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

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    Quality Technician • San Jose, CA, United States

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