Event Coordinator (Rutherford)

Primary Duties and Responsibilities :

Coordination of onsite and virtual meetings

Daily phone and email support up to and including communication with sales representatives and faculty

Run various report to manage workload effectively and efficiently

For onsite meetings, individual will partner with other supplier partner to ensure onsite needs are met

Setting up virtual credit cards for dinner meetings

Communication with Clients and Faculty

Review documents for accuracy / ensure compliance requirements are met

Ensuring all meeting materials are complete, accurate and delivered to the necessary recipients on a timely basis and ensure SLAs are met

Work closely with other team members to ensure successful execution of meetings

Help the sales force with troubleshooting issues and answering questions

Manage a very active after-hours duty officer support line

Post program follow-up to ensure the team has the data necessary for proper close out of a program

Adherence to various policies (i.e. Confidentiality, sensitive communication, intellectual property)

Competency Requirements :

Excellent interpersonal skills

Superior customer service and organizational skills

Ability to handle a high call and program volume

Exceptional attention to detail

Good oral and written communication skills as well as focused listener

Ability to prioritize, multi-task and to work under tight deadlines

Demonstrate ability to work in a fast-paced environment

Ability to work flexible schedules and / or extended hours to meet clients business needs

Proficiency in MS-Office, Word, Excel, and Gmail Suite Workspace

Other Education / Skills Experience Desired :

High School or equivalent

o College Degree Preferred

5 years experience in field or related area